Location: Nevis,MN, USA
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Infinite perfect places in one perfect paradise. The modern embodiment of the spirit and soul of the Caribbean, this beachfront oasis is everything you could need in a luxury getaway. A place where smiles greet you as you step off the boat, where the crest of the sun over Nevis Peak sparkles on the waters of two oceans that meet but never cross, Nevis is a captivating combination of adventure, serenity and recreation that just waits for your discover.
About the role
We are looking for an individual who can provide support to our sales department. You will be responsible for assisting Sales Managers to sell and promote Four Seasons Nevis. In this role, you will also support your team in functions including, but not limited to Golden Admin, the preparation of proposals, site inspections, FAM trips, seamless data input, maintenance of databases, handling managers incoming and outgoing mail, answering phones and providing additional general office and hotel assistance when needed.
What you will do
* Develop and generate proposal for Travel Agents and Wholesalers
* Maintain GSC and Golden System hygiene.
* Provide sales support for Director of Sales and Sales Managers, primarily focused on TI business.
* Contract Documents: assist in facilitating TI Wholesale Agreements
* Assist with confirmed reservations and agent's request.
* Manage Director of Sales and/or Sales Manager inbox when needed.
* Assist TI Sales Managers with pre-arrivals and hotel surveys.
* Manage overnight stays, transportation and needs for site inspections.
* Facilitate client requests and communicate customer needs.
* Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
* Comply with Four Seasons' Work Rules and Standards of Conduct.
* Work harmoniously and professionally with co-workers and supervisors.
What you bring
* Minimum of 1 year experience as an administrative assistant in a hospitality-driven team environment.
* Knowledge of Golden/OPERA systems is preferred.
* Sales, Reservations and/or event coordinating experience is a plus.
* Proficient in computer skills (including Windows, Outlook,Word,Excel, Power Point) necessary to complete any correspondence such as proposals, letters, and office communications.
* Excellent telephone manner and ability to communicate with clients and all levels of management.
* Ability to work effectively under pressure and handle several projects/deadlines.
* Strong organizational and self-guided multi-tasking skills.
* College Degree or similar experience
* Luxury hotel sales experience or 2 - 3 years operational hotel experience preferred.
What we offer:
* Competitive Salary, wages, and a comprehensive benefits package
* Excellent Training and Development opportunities
* Complimentary Accommodation at other Four Seasons Hotels and Resort
* Complimentary Dry Cleaning for Employee Uniforms
* Complimentary Employee Meals