Job Type Full-time Description GENERAL DESCRIPTION: Process documents for titles and mortgage recordings and conduct follow-up. Release liens on titles and mortgages as requested. KEY ACCOUNTABILITIES:
- Ensure the confidentiality and security of all loans being processed.
- Type, process and disburse loans as directed by loan officers. Ensure documents are properly completed. Ensure information is properly processed on the various computer systems.
- Researching and resolving exception reports and perform file maintenance.
- Maintain loan files according to procedure. Monitor working loan files to ensure proper documents are obtained.
- Assist in monitoring and disbursing reserve accounts.
- Responds to customers inquiries by phone and in person and assists them with their needs.
- Assures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.
- Has a strong commitment and dedication to internal and external customer service.
Requirements POSITION REQUIREMENTS:
- Associate's Degree, accounting, loan, and bank experience preferred. Position requires a high school level oflanguage, math and reasoning skills. Attention to detail necessary.
- Must be extremely confidential, and possess excellent written and verbal communication skills and a provenrecord of problem solving ability.
- Must demonstrate above average diplomacy when dealing with customers.
- Coordinate multiple projects and meet deadlines to insure quality service.
- Must be proficient in understanding and operating computer systems necessary to support Lending Division.