Location: New York,NY, USA
The Institutional Credit Management (ICM) team is a critical component of Citi's First Line of Defense for wholesale lending and counterparty credit risk. ICM partners with businesses Citi-wide to ensure we have best-in-class risk and control capabilities to enable sustainable data quality from front office systems through downstream reporting systems. ICM also plays a key role in Citi's Transformation efforts by helping to drive a Citi-wide focus on wholesale credit risk management. Through ongoing investment in processes, controls, systems, and governance, ICM continues to further embed consistency and best practices across Citi, driving closer alignment between our business and regulatory goals.The Lending Transformation Program (LTP) is a key initiative within ICM and Citi's broader regulatory data remediation needs. The goal is to remediate the quality of the data on Citi's risk and regulatory reports as well as transform the end-to-end wholesale lending process which will consolidate all remediation efforts for loan product processing and establish a consistent target operating model with a focus on improved processes, controls, and enhanced technology to achieve best-in-class processing capabilities to support our client franchise.ICM Lending Transformation is looking for a highly skilled and dynamic Transformation Manager (Program Management Lead) as part of the Target Operating Model project. Role includes working closely with various departments for collecting, processing, and analyzing data to support data-driven decision-making as part of the transformation projects. Strong analytical skill is a pre-requisite for the role, with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Candidates should possess excellent communication skills, with the ability to present complex information in an accessible manner.Responsibilities:Support the broader Lending Transformation Program (and stakeholders from Global Loan Operations and Transaction Management) on the design and implementation the program's target operating modelAssist in the planning and execution of transformation projects, ensuring they are delivered on time, within scope, and within budget. Track project progress, manage risks, and escalate issues as needed. Collaborate with project managers, developers, and other team members to ensure successful project deliveryAnalyze data to support decision-making and identify trends that may impact transformation initiatives. Create reports, dashboards, and presentations to communicate findings and recommendations to stakeholders. Work with management to prioritize business and information needsLead working group calls to deliver organizational or process changeSupport the establishment and delivery of project governance, including preparation of materialsSupport program communication including internal stakeholders and communicationEstablish strong relationships with stakeholders across Citi at all levels, businesses, and locationsAppropriately assess risks when making business decisions, using sound ethical judgment, while complying with both Citigroup policy and applicable laws, rules, and regulationsSupports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function; and, requires basic commercial awareness.Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.Oversees program plans meet business needs as described in the program initiation documents.Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones.Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives.Ensures all areas of the program are appropriately staffed.Monitors program commitment from those assigning resources.Escalates program risks to the Program Director, or Program Sponsor, when appropriate.Creates the program risk management plan.Works with procurement team to create, administer, track, and eventually close program contracts.Makes recommendations for training and development needs for assigned personnel.Directs area supported through responsibility for delivery of end results and shared responsibility for budget management, accountable for resource planning.Ensures essential procedures are followed and contributes to defining standards.Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Skills and Competence:6-10 years of experience in Wholesale Lending, Loan Operations, Transaction Management, business and data analysisSuccessful project and program management of complex work efforts with broad set of stakeholders, ability to gain consensus among project team and stakeholders and drive initiatives to completion effectivelyExcellent oral and written communications skills; must be articulate and persuasiveShould demonstrate a commitment to quality and attention to detailManagement and facilitation to achieve objectives, with both local and remote teamsStrong organizational leadership and influencing skillsCapable of prioritizing and multi-tasking in a dynamic environmentSelf-directed and motivatedAbility to deal with imperfect information and drive to successful conclusionExcellent organization skills; must be able to manage disparate tasks, project plans and ad hoc requestsStrong analytical, strategic thinking and communication skills - must have the ability to synthesize, develop and present clear and concise recommendationsWorks well under pressure and in tight deadlinesHighly proficient with Microsoft Products like Word, Excel, Power Point, and VisioEducation:Bachelor's degree in Business Administration, Statistics, Mathematics, or a related field, Master's degree preferredRelated project management certification preferredJob Family Group: Project and Program ManagementJob Family:Program ManagementTime Type:Full timePrimary Location:New York New York United StatesPrimary Location Full Time Salary Range:$129,840.00 - $194,760.00In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.Anticipated Posting Close Date:Oct 04, 2024Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ( Citi ) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the EEO is the Law poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting