Position Type: Support Staff/Library Media AssistantDate Posted: 9/10/2024Location: Rivers Edge Academy Charter SchoolDate Available: 09/24/2024
The library technician will be responsible for organizing and maintaining the resource library, as well as forming a system to keep track of items that are checked-out/returned. The library technician will assist parents, K-12 students, academy teachers, and homeschool education specialists to find appropriate curriculum. Applicants must have a good sense of curriculum and resources. Duties include, but are not limited to: - Provide quality customer service
- Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation.
- Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps
- Review, analyze, and process orders for fulfillment within deadlines
- Answer inquiries regarding student materials, online programs, and learning center classes with a high-level of professionalism, including proper grammar/punctuation
- Improves client references by writing and maintaining documentation.
- Maintain inventory in all appropriate databases (e.g. Alexandria)
- Work with businesses and individuals to properly answer vendor inquiries
- Assist all vendors/businesses/staff with questions/concerns, as needed
- Analyze and process year-end student inventories to ensure compliance with use of public funds
- Fill student technology orders (Chromebooks, laptops, HotSpots)
- Manage all technology checked out to students and teachers throughout the year
- Manage Purchasing Orders System
- Collaborate and write technical procedures, as assigned
- Manage rollover processes in systems using rostering i.e. Clever, Canvas, etc.
- Collaborate with external software contractors to update systems, as assigned
- Provide technical support on all software programs that are used by internal and external stakeholders
- Provide technical training to all staff and vendors, as assigned
- Creating a safe and productive learning environment for all students
- Support the implementation and execution of a culture system that holds all students to high expectations, promotes joy across campus, and utilizes restorative practices to address behaviors
- Understands and integrates the community's diverse cultural, social and intellectual resources
- Safeguards the values of democracy, equity and diversity
- Promotes continuous and sustainable improvement
- Builds and sustains positive relationships with families and learning coaches
- Models principles of self-awareness, reflective practice, transparency and ethical behavior
- Maintain visibility and positive contact with students, teachers, parents and executive staff. Communicate regularly with parents, maintaining a high quality school community
ESSENTIAL REQUIREMENT Highly organized 2 years minimum administrative experience 2-5 years of experience working online with multiple technology platforms Be able to multitask and shift priorities quickly Excellent computer skills