Salary : $32,780.80 AnnuallyLocation : FL 32137, FLJob Type: Full TimeJob Number: 00752Department: LibraryDivision: LibraryOpening Date: 10/03/2024Closing Date: 10/17/2024 11:59 PM EasternWhy work for Flagler County?Flagler County is dedicated to enriching the lives of those we serve and strives to deliver a vibrant and prosperous community with a focus on providing exceptional quality of life. As we work together to put the needs of our community first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family now, and in the future. And with continuing education and advancement opportunities, you can build a long, successful career with us. You'll thrive in an environment where we build a culture of innovation by encouraging collaboration and empowering staff to facilitate positive outcomes. We understand the importance of work/life balance, having flexible work schedules and the ability to be able to afford health insurance. That's why our benefits are known to be some of the best around! We offer a robust benefit package that includes low-cost health insurance, no cost onsite wellness center and gym, retirement in the Florida Retirement System, County paid basic life insurance, 13 paid holidays, generous personal leave, tuition reimbursement, longevity pay, and wellness programs to support a happier, healthier you. At Flagler County we aspire to be the catalyst that makes us an employer of choice.Position SummaryEntry-level general library work requiring the application of library principles and practices in a specialized area of the library system.Essential Functions
- Use of an Integrated Library Computer System to provide needed assistance to customers.
- Provides superior customer service, on the phone and via email of a full-service library
- Deals with customer complaints, particularly those who disrupt normal use or operation of the library. Refers to supervisor as necessary.
- May perform other procedures related to lending/borrowing of library materials; checking in materials, processing holds, processing overdue and other notices, emptying materials return bins, maintaining inventories, processing damaged items upon return, etc.
- May assist in implementation of classes, workshops, and events within a specialized area of the library.
- May assist in preparation of exhibits/displays of library materials to promote specific subjects and events.
- May prepare materials such as posters, calendars, and fliers to promote library classes, events, resources, and materials.
- Responds to public inquiries, including reference questions, in a courteous manner; provides information within scope of knowledge and refer to employee of higher classification as appropriate.
- May provide individual instruction in the use of all library services.
- Performs basic clerical tasks in the maintenance of files, records, and statistics.
- Shelves library materials and maintain order and appearance of materials on the shelves to include repairing, shifting, straightening.
- Make suggestions for purchase of materials.
- Implements all library policies and procedures.
- Assists with closing procedures as assigned.
- Assists customers in use of other library related equipment including copier, printer, and computers.
- Minor troubleshooting of all computer and library related equipment as needed.
- May perform portions of the work of higher or lower classified positions, as required.
- Performs related work as assigned.
- During emergencies, all employees are considered essential personnel and may be required to perform alternate duties.
These essential functions are not to be construed as a complete statement of all duties performed. All employees will be required to perform other job-related duties as assigned. Minimum Qualifications
- High school diploma or equivalent required; Associate degree preferred in related field.
- At least two years of customer service experience.
- Depending on program unit of the library, knowledge of literature for children and young adults may be required.
Flagler County is a drug free workplace, some positions may require a pre-employment drug screen.Flagler County, Florida is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Flagler County, Florida will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.Knowledge, Skills and Abilities
- Knowledge of Public library principles, organization, objectives, trends, materials, services, and practices.
- Knowledge of computerized bibliographic databases and searching techniques, online public access catalogs, and integrated library systems.
- Knowledge of current practices of a specialized area of library services to include Youth Services, Customer Service and Research/IT.
- Skilled at accurately and efficiently sorting and shelving materials in alphanumeric order.
Ability to:
- Develop and apply library procedures and policies and other professional knowledge to the practical problems of the job.
- Must be able to efficiently utilize and troubleshoot office equipment, such as computers, typewriters, cash register, microfiche reader, fax copier, telephone and word processing software.
- Ability to communicate effectively by phone, in person or via email.
- Must possess ability to function independently, have flexibility and the ability to effectively work with patrons, co-workers, and others.
- Ability to use library automation and online databases.
- Ability to work effectively with the public and staff in a variety of circumstances including stressful situations.
Physical Requirements
- Physical requirements include sitting, standing, walking, bending, stooping, lifting, and moving books/carts and files of approximately 40 lbs.
- The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
- Vision abilities require extended periods of time viewing a computer video monitor.
- Requires good hand dexterity for operating a keyboard.
- Ability to hear, comprehend and respond to library patrons, co-workers, and supervisors both orally and in writing.
Flagler County offers the following benefits to its employees:
- Generous medical plan
- Dependent benefits available at reasonable rates
- Basic life insurance in the amount of 1x salary up to $50,000 at no cost to the employee
- Additional life insurance benefits for the employee and/or dependents are available at the employee's cost
- Dental and vision plans are offered on a voluntary basis at the employee's cost at group rates
- Onsite Employee Health & Wellness Center
- Flexible Spending Account through P&A Group
- Florida Retirement System (FRS)-
- Personal Leave
Link to benefits at a glance- Personal Leave:Full-time regular employees accrue 20 personal leave days per year up to the maximum allowable accruals.Eligible part-time regular employee accruals are prorated accordingly.EMPLOYEES WORKING 40 HOURS PER WEEKContinuous Employment (years) Weekly Accrual (hours) Annual Accrual (workdays) Maximum Accrual Amounts Date of hire- End of 4th 3.076 20 60 days or 480 hrsStart of 5th - End of 5th 3.232 21 63 days or 504 hrsStart of 6th - End of 6th 3.384 22 66 days or 528 hrsStart of 7th - End of 7th 3.540 23 69 days or 552 hrsStart of 8th - End of 8th 3.692 24 72 days or 576 hrsStart of 9th - End of 9th 3.848 25 75 days or 600 hrsStart of 10th - End of 14th 4.000 26 78 days or 624 hrsStart of 15th - Year on 4.308 28 84 days or 672 hrsEMPLOYEES WORKING 56 HOURS PER WEEKContinuous Employment (years) Weekly Accrual (hours) Maximum Accrual Amounts Annual Equivalent (# of shifts) Date of hire - End of 4th 4.615 30 shifts or 720 hrs 10Start of 5th - End of 5th 4.846 31.5 shifts or 756 hrs 10.5Start of 6th - End of 6th 5.077 33 shifts or 792 hrs 11Start of 7th - End of 7th 5.308 34.5 shifts or 828 hrs 11.5Start of 8th - End of 8th 5.539 36 shifts or 864 hrs 12Start of 9th - End of 9th 5.769 37.5 shifts or 900 hrs 12.5Start of 10th - End of 14th 6.000 39 shifts or 936 hrs 13Start of 15th - Year on 6.462 42 shifts or 1008 hrs 14ObservedHolidays:
- New Year's Day
- Dr. Martin Luther King Jr's Birthday
- Good Friday
- Memorial Day
- Juneteenth
- Employee Appreciation Day
- Independence Day
- Labor Day
- Veteran's Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Holiday
- Christmas Holiday
01 Do you possess a high school diploma or equivalent? If yes, please upload a copy with application in order to move forward in the hiring process.
02 Do you possess a minimum of 2 years customer service experience? If yes, please include in the work history section of application where you gained the experience.
03 All required certifications, diplomas and licenses must be uploaded with application. Have you completed this step?
Required Question