Salary : $40,726.40 - $52,083.20 AnnuallyLocation : Milwaukie, ORJob Type: Part Time TemporaryJob Number: 24-00041Department: LibraryOpening Date: 10/31/2024Closing Date: 11/10/2024 11:59 PM PacificFLSA: Non-ExemptBargaining Unit: NONDescription The City of Milwaukie seeks energetic and service-oriented team players to join the circulation team asan On-Call Library Assistant I at the Ledding Library. The circulation team is responsible for greeting patrons, opening library accounts, taking payments, and answering general questions both in person and over the phone. Additionally, you will be part of the team that handles the movement of library materials including shelving, shelf-reading, patron returns and holds. Ideal candidates for the on-call position will be adaptable and responsive, enjoy public service, and have a flexible schedule. We seek candidates that have excellent interpersonal skills and the ability to communicate effectively with people from diverse backgrounds, including people of all ages, families, volunteers, co-workers and community partners. Shifts vary and are generally Fridays, Saturdays, Sundays, and evenings. Candidates must have the ability to work at least one on-call shift every two months if shifts are available. While some shifts will be scheduled in advance, on-call Library Assistants are also expected to be available to periodically accept additional shifts on short notice. For detailed job class information, please review theLibrary Assistant I job class. Duties and Responsibilities
- Provides friendly and proactive customer service to community members of all ages, abilities, and backgrounds.
- Works several hours a day at a public service desk answering questions, opening library card accounts, taking payments, explaining policies, and locating materials for library patrons.
- Resolves minor customer account issues.
- Abilities to work and communicate with a team on tasks and knows when and how to ask for help from coworkers.
- Organizes and moves library materials from book drops, carts, and crates. Accurately shelves library materials.
Job SpecificationsRequired Education, Training and Experience(Any combination of education and experience that has provided the knowledge, skills and abilities to perform the essential duties of this position. Prior work experience and educational requirements listed are typical ways of obtaining the required qualifications. Other equivalent combinations of education, training and experience will be considered.)
- High school diploma or GED desired.
- One year of computer, clerical, customer service and/or library experience, may be volunteer experience, desired.
Additional Information Application Requirements: To be considered for this position, all applicants must submit a complete application, including a full work history. To maintain the city's anonymous application review process, resumes are not required and will not be reviewed as part of the initial screening process. Application Timeline: The application period for this position closes on November 10, 2024. Diversity and Inclusion: The City of Milwaukie understands that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all our employees can thrive. Equal employment opportunity: All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law. Accommodation: Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in this process. To obtain confidential assistance, please contact Human Resources at 503-###-####. Veterans' Preference: Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for positions with the City of Milwaukie. To be considered for a veteran's preference for this job, you must attach qualifying documents in the application process.Hybrid Work Options: This job class is not eligible for remote or hybrid work options under the city'stelework policy. This position is not eligible for most benefits.01 What qualities do you think are important in an on-call library assistant? Provide an example of a time when you demonstrated these qualities in the workplace. (500 words or less) 02 Provide an example of a time when you provided excellent customer service. Why do you think it was excellent service? (You may use an example from your work or volunteer experience) (500 words or less) 03 Why do you want to work in a public library? (500 words or less) 04 This position requires night and weekend coverage. Please check all times and days that you are generally available to work.
- Mondays 11:00 am to 8:00 pm
- Mondays 4:00 pm to 8:00 pm
- Tuesdays 11:00 am to 8:00 pm
- Tuesdays 4:00 pm to 8:00 pm
- Wednesdays 11:00 am to 8:00 pm
- Wednesdays 4:00 pm to 8:00 pm
- Thursdays 11:00 am to 8:00 pm
- Thursdays 4:00 pm to 8:00 pm
- Fridays 9:00 am to 6:00 pm
- Saturdays 9:00 am to 6:00 pm
- Sundays 12:00 pm to 6:00 pm
05 To be considered for veterans' preference, you must attach qualifying documentation to your application. Have you done so?
- Yes
- No
- N/A, Not claiming veterans' preference.
Required Question