Location: Chesapeake,VA, USA
Special Instructions:Have you got what it takes to succeed The following information should be read carefully by all candidates.Applicants must be 16 years of age or older.Acceptable criminal history and Child Protective Services (CPS) reports are required for all adults 18 years and older.Applications must contain your complete work history including job duties, dates of employment (start and end dates), hours worked, and employees supervised, if applicable.Application questions marked with an asterisk are required and must be answered in order to complete the application.Failure to submit a complete application may result in loss of consideration.The weekly schedule is varied and includes day, evening, and weekend hours.If selected for an interview, applicants are also required to complete an in-basket exercise. If hired, they must be willing to work at any library if and when a need arises.
Position Information:
Working Title: Library Assistant I Part-time - Russell Memorial Library - Public Service - CirculationJob Type: Part TimePosting Type: PublicNumber of Vacancies: 1Department: CHES LIBRARY SYSTEMDivision: LIBRARIES ADMINRequisition Number: 2024454Number of hours worked per week: 20 hoursSchedule: Varies (may include evening, weekend hours, and occasional after-hours programming)Position Driving Requirement: O - OccasionalPay Grade: GE01Advertised Salary: $16.19 minimum starting hourly rate
Job Description:The Library Assistant I position requires exemplary customer service skills and a commitment to outstanding service. The Chesapeake Public Library (CPL) is seeking individuals with a heart for the community who share our mission to build bridges to discovery through professionalism, collaboration, curiosity, communication, and solution-focused service to join our team as a Library Assistant I.CPL prides itself on exemplifying the City of Chesapeake CARES (Courtesy, Attentiveness, Responsiveness, Empowerment, Stewardship) standards to our internal and external customers. The ideal candidate for a library position is someone with a commitment to service who possesses a growth mindset and is looking for a career focused on service to others.
Responsibilities:• Assisting patrons in the library and on the phone with selecting and locating library materials and general library information.• Library Account Maintenance - Issuing library cards to patrons, charging, and discharging library materials.• Receiving, inspecting, sorting, and processing library materials.• Shelving materials, reading shelves, weeding, emptying book drops, pulling holds, and performing other tasks related to routine collection maintenance.• Assisting with programs and special events.• Instructing patrons on self-checkout equipment and basic computer needs, including printing and faxing.• Collecting daily statistics.• Performing basic computer troubleshooting, including entering help desk tickets, as needed.• Creating and maintaining library displays.• Attending training to stay abreast of technology, programs, databases, services, and procedures.• Performing other duties as assigned.
Required Qualifications:Vocational/Educational Requirement: Requires instruction that is sufficient for satisfactory job performance.Experience Requirement: A minimum of three months of related, full-time equivalent experience in public libraries or customer service-related industry or volunteerism equivalent to 6 months' part-time work experience.Special Certifications and Licenses: Depending on departmental operational requirements, may require valid driver's license and driving record in compliance with the City Driving Standards.Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications:The ideal candidate is skilled at delivering excellent customer service; the candidate should enjoy working and assisting customers of all ages and backgrounds. Interested applicants should exhibit computer proficiency.
Job Open Date: 09/30/2024Job Close Date: 10/06/2024
ADA ChecklistOverall Physical Strength Demands:H=Heavy - Exerting 50-100 lbs. occasionally, 25-50 lbs. frequently, or up to 10-20 lbs constantly.
Physical Demands:C = Continuously- 2/3 or more of the time.F = Frequently- From 1/3 to 2/3 of the time.O = Occasionally- Up to 1/3 of the time.R = Rarely- Less than 1 hour per week.N = Never- Never occurs.
Time Pressures: Frequently- From 1/3 to 2/3 of the time.Emergency Situations: Rarely- Less than 1 hour per week.Frequent Change of Tasks: Continuously- 2/3 or more of the time.Irregular Work Schedule/Overtime: Rarely- Less than 1 hour per week.Performing Multiple Tasks Simultaneously: Continuously- 2/3 or more of the time.Working Closely with Others as Part of a Team: Continuously- 2/3 or more of the time.
Professional ReferencesPlease provide contact information for professional references.
Minimum Requests: 0Maximum Requests: 4
Supplemental QuestionsRequired fields are indicated with an asterisk (*).