Salary: $15.25 Hourly Location : Columbus Job Type: Part-Time Regular Job Number: 202300154 Department: Library Opening Date: 10/16/2024 Closing Date: 11/25/2024 11:59 PM Eastern Description This position is offered as a part-time regular position with the Polk County Library system. The position is regularly scheduled to work 28 hours per week. Library Assistants perform general paraprofessional work of a varied nature at the library. Library Assistants provide customer service and have significant public contact. Duties may include user, technical, and clerical services such as information and reference service, reader's advisory, presentation of programs, circulation services, assistance with computers and electronic devices, and administrative support. Work is performed under the moderate supervision of a librarian or library associate. Performance is evaluated for customer service effectiveness, time management and accuracy of work activities, as well as demonstrated knowledge and implementation of Polk County and Polk County Public Libraries policies and procedures. Examples of Duties
- Assists library customers in person, by phone, and by email on topics including:
- research activities using print and electronic resources.
- use of computers and other library equipment.
- use of the library catalog and locating library materials.
Offers circulation services: customer interactions including check-in/check-out and processing of applications; readying materials for transit to other libraries; assessing fees and fines; resolving problems related to library records. Maintains accurate customer and catalog records. Participates in the upkeep of the library including shelving of materials, shelf reading and maintaining general cleanliness. May oversee and direct the work of volunteers. May assist in the planning and implementation of child, teen or adult programs. May perform technical processing tasks; support in the acquisition, receipt, copy cataloging, mending and processing of library materials for public use. Attends and participates in staff meetings. Abides by, enforces and participates in the implementation and ongoing oversight of Polk County Government safety standards and regulations. Additional Job Duties
- Performs related tasks as required.
Supplemental InformationKnowledge, Skills and AbilitiesKnowledge of:
- basic services, programs and materials available throughout a public library system
- office procedures and records maintenance
- standard library reference tools including the online catalog, internet and databases
Skills in:
- interpersonal relationships
- use of library equipment, materials and resources
- research techniques and cognitive reasoning
- written and oral communication
- the use of common computer technologies, including email, the Internet, word processors, spreadsheets, desktop publishing, current operating systems and mobile applications
- basic math including counting money and making change
Abilities to:
- work both independently and collaboratively
- perform routine reference and reader's advisory work
- perform library tasks effectively and according to established procedures, with attention to detail
- periodically provide guidance to volunteer or student help
- focus on professional growth within the position
- establish and maintain effective working relationships with supervisor, co-workers and library customers
- acknowledge and accept differences in a diverse work environment
- remain flexible and positive in an environment of continuous change
- communicate effectively respectfully, patiently and courteously with coworkers, customers and other community members
- model PCPL core values
- work a varied schedule including nights and weekends at any library location
Typical QualificationsMinimum Requirements and Education
- High school diploma or GED.
- One to three years of experience working in a customer service position with considerable public contact; library or bookstore experience preferred.
- Must have the means to travel to any PCPL location on short notice; working in any Polk County Public Library location may be necessary depending on assignments and needs of the Library.
- Successful pre-employment drug screen.
- Successful criminal background check.
Physical Demands The ability to perform all duties associated with the position including, but not limited to lifting, prolonged standing, driving, sitting, bending, stooping, and operating or performing work with associated tools and machines. Special Requirements None. We offer a complete benefits package to Full-time regular (FTR) employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, employee assistance plan, referral program, holidays, vacation, and sick leave. Part-time regular (PTR) employees who work an average of 20 hours per week over the course of a year, receive benefits on a pro-rated basis.