The Warren-Trumbull County Public Library is seeking a dedicated and service-oriented individual to join our Adult Services Department as a Library Associate. This full-time position offers an exciting opportunity to support a dynamic team that provides excellent services, resources, and programs to customers of all ages. The Library Associate will assist with reference services, programming, and customer support, while helping foster a welcoming and engaging environment.ESSENTIAL DUTIES
- Provides reference and reader's advisory service to customers of all ages in person and via telephone and email.
- Instructs users individually and in groups in the use of library materials and equipment, to include use of digital resources and online research resources.
- Presents information about library services and programs to individuals and groups.
- Prepares displays, bibliographies, or other materials for the public as requested.
- Performs clerical tasks related to interlibrary loan, including processing incoming materials, notifying customers, filing paperwork, packing outgoing materials, and contacting customers or libraries about overdue material.
- Plans and presents programs for adults in collaboration with the adult Services Manager.
- Assists in the withdrawing of library materials as needed.
QUALIFICATIONS/REQUIREMENTSBachelor's degree required, or an equivalent combination of education and experience in libraries, education, or related fields. Previous library experience or experience working in a customer service-oriented environment is highly desirable. Strong communication, problem-solving, and organizational skills. Familiarity with library technology, including digital catalogs, e-books, and databases. Ability to assist customers with varying levels of technology literacy. Interest in and knowledge of adult literature, culture, and community engagement. Passion for serving the public and promoting literacy and lifelong learning.BENEFITS
- Retirement Plan: OPERS- Mandatory 10% employee contribution, 14% employer contribution
- Health Insurance with employer contribution to HSA
- Life Insurance
- 13 Paid Holidays
- PTO Plan
- Employee Assistance Program
- Continuing education opportunities
Position will be open until filled. Interested candidates should submit their resume, cover letter, and references when applying online.