Salary: $16.22 - $23.52 HourlyLocation : Allen, TXJob Type: Part Time without TMRSDepartment: LIBRARYOpening Date: 11/11/2024Closing Date: 11/22/2024 5:00 PM CentralDescriptionHIRING RATE: $16.22 HourlyFULL HIRING RANGE: $16.22 - $19.87 HourlyThe City:With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions, and quality of life make it the ideal place to work, live, and play. The City of Allen has something to offer for everyone. The City's Mission is To achieve excellence in managing the development of the community and providing city services so that conditions of living and public confidence are continually enhanced. Our employees serve the citizens of Allen with the PRIDE values. We do Work that MATTERS!
- People First - Giving priority to others
- Respect - Treating others with courtesy and dignity
- Integrity - Serving with honesty, trust, and hard work
- Deliver - Following through on commitments while exceeding expectations
- Excel - Creating an innovative and improving work environment
The Position:Under general supervision, this position ensures library materials are available for patron use and assists patrons with using library services. This is accomplished by processing returned books and materials, checking materials out to patrons, issuing new library cards, and shelving library materials. Other duties may include opening and closing library facilities, coordinating programs, receiving and processing books and materials, and interfacing with City employees and citizens. This position does not provide direction to other employees. Essential FunctionsThe following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Processes returned books and materials by collecting materials from book-drops, removing date stickers, inspecting materials for damage and completeness, noting and reporting mending and damages, sorting items appropriately for shelving, collecting fees for overdue, lost and damaged materials, replacing cards and updating accounts and printing receipts.
- Checks out materials to library guests by using the computer to check materials out, attaching security date stickers or cards, renewing materials for patrons and providing record information about accounts.
- Issues new library cards by verifying patron information, entering information into the computer, stating the current policies of the library and the limits on library materials and answering questions and inquiries from the patrons.
- Shelves library materials by transporting books and materials to the correct location, placing books and materials on the shelf in the correct order and rearranging books and straightening materials as needed.
- Opens and closes library facilities by logging computers on and off of the system, changing due date stickers and video cards, compiling reports, reconciling cash registers and unlocking and locking doors.
- Implements and coordinates programs by preparing program information and advertisements such as flyers, brochures, calendars, signs, posters and bulletin board displays, creating and preparing crafts and props for programs, organizing and maintaining craft supplies, organizing and distributing work assignments to volunteers, supervising volunteers, maintaining files and operating audio-visual and office machines.
- Receives and processes new books and library materials by typing spine labels, stamping books, covering books with the appropriate book covers, reprocessing selected repairs, checking received materials against packing slips, matching invoices to packing slips, checking received orders against placed orders, placing orders on the book cart in the same sequence as the invoice, placing barcode on items and maintains files and copies of invoices.
Job RequirementsEducation and ExperienceHigh School diploma or equivalent and one (1) year of relevant work experience.Supervision Exercised: General Supervision: Work is normally reviewed upon completion, with occasional spot checks while in process, to ensure accuracy, timeliness, and conformance to established standards; autonomy is granted at the service or program level; work is subject to general and departmental policies, procedures, and guidelines. Supplemental Information Knowledge of:
- Basic library operations, policies, and procedures, including materials check-out, returns, and cataloging.
- City and departmental guidelines for customer service and patron interaction.
- Organizational systems for library materials, such as the Dewey Decimal System or other relevant cataloging systems.
- Computer applications and software used for library management, including data entry and patron account management.
- Safety and security protocols for library facilities and resources.
- General office practices, procedures, and equipment, including cash handling and reconciliation.
Skill in:
- Providing excellent customer service, addressing questions, and explaining library policies and procedures to patrons.
- Processing and shelving books and other library materials accurately and efficiently.
- Managing time effectively to balance routine tasks like shelving, check-out, and returns with additional responsibilities.
- Communicating effectively, both orally and in writing, with library patrons, volunteers, and City employees.
- Operating audio-visual equipment, office machines, and point-of-sale systems for cash handling.
- Maintaining a positive and professional demeanor while working with a diverse public audience.
Physical Demands / Work Environment:
- Ability to stand, walk, and move around the library for extended periods, including reaching, bending, and kneeling.
- Ability to lift, carry, push, and pull materials such as books, carts, and other library equipment, sometimes weighing up to 25 pounds.
- Fine motor skills for handling books and materials, typing, stamping, and covering books.
- Comfortable working with frequent interruptions and engaging with patrons in a sometimes busy environment.
- Ability to open and close library facilities, which includes managing cash reconciliation, logging computers, and securing the facility.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed. While this role doesn't come with traditional benefits like health or retirement packages, it offers a wealth of opportunities for growth, experience, and making a real impact in your community!01 In the questions that follow, you will be asked for information about your education and work history. Answers provided in this supplemental questionnaire must be substantiated and verifiable in the employment history section of your application.Please be aware that submitting a resume in lieu of completing the employment history section of the application and failing to provide all of the information requested in these supplemental questions will deem your application Incomplete , so please be thorough in answering the questions.Please indicate whether or not you accept these terms by checking the appropriate box below.
02 Are you legally authorized to work in the United States?
03 Are you currently employed by or have you worked for the City of Allen in the past?
04 Please indicate the highest level of education you have completed:
- High School Diploma or GED
- Some College
- Associate's Degree
- Bachelor's Degree
- Master's Degree or higher
- None of the above
05 How many years of relevant experience do you have in customer service? Please note: All relevant experience must be listed on the application.
- 3 or more years
- 2 - 3 years
- 1 - 2 years
- Less than one year
- No experience
06 Are you able and willing to work a rotating shift, which includes working nights and weekends?
Required Question