Description
Company: Oak Street Health Title: Licensed Practical Nurse Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be. For more information, visit www.oakstreethealth.com. Role Description: Oak Street Health takes a team-based approach to providing outstanding patient care. The OSH Team is responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system. Nurses are an important part of Oak Street Health's success. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with Oak Street Health patients, facilitate patient's care plans, perform proactive phone and in-person outreach to our patients based on their care needs, participate in weekly care team meetings, and generally coordinate all clinical and auxiliary services needed to provide a high quality health care experience from Oak Street Health. Core Responsibilities:
- Telephone support and triage for patients, scheduling problem visits or nurse visits when appropriate, offering symptom management under the direction of the provider, supporting refill requests and answering visit follow-up questions
- Provide patient education, particularly around chronic conditions; may occur in person, over the phone or in groups
- Monitor and coordinate delivery of the care plan
- Form relationships with patients and their caregivers to support prevention focused care and ED/ hospital diversion where appropriate
- Conduct medication and testing authorizations
- Deliver an exceptional patient experience through service, responsiveness and care
- Other duties, as assigned
LPNs report to the Practice Manager What are we looking for?
- Current state license to practice as an LPN
- CPR Certification required
- EMR experience
- Strong communication skills and customer service orientation
- A problem-solving orientation, accountability, and a flexible and positive attitude
- A supportive attitude toward our patient population
- 2 or more years of healthcare experience working in a primary care office or other outpatient setting
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
- US work authorization
- Someone who embodies being 'Oaky'
What does being 'Oaky' look like?
- Radiating positive energy
- Assuming good intentions
- Creating an unmatched patient experience
- Driving clinical excellence
- Taking ownership and delivering results
- Being scrappy
Why Oak Street? Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:
- Collaborative and energetic culture
- Fast-paced and innovative environment
- Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.