Licensing and Verification Specialist
: Job Details :

Licensing and Verification SpecialistThe Licensingand Verification Specialist is part of the Office of the University Registrar(OUR) and works with SGU students and state medical boards to ensure alllicensure and credentialing questions are answered by performing licensurefunctions in compliance with state, country or provincial regulations. Thisposition requests and analyzes data for current and future license applicationsand ensures that submission deadlines are met. It provides support to studentsby working with state medical boards. This position reports to the Manager,LVGS and CAOT.EssentialFunctions

• Providesuperior customer service to current students, alumni, faculty, staff andlicensing boards.
• Processes FCVS & NSCH verifications for graduated students
• Processes licensure paperwork for graduates of SGU. Works with each individual student to attain all paperwork and ensure that each accrediting body receives the paperwork. Creates and submits application packets to states by gathering all data necessary for completion.
• Reports on regulations necessary for operations and licensure on behalf of SGU.
• Work with SGU students to understand where they plan to be licensed and ensure they have all appropriate paperwork and meet established deadlines for each regulatory body.
• Review and communicate all regulation changes related to SGU students.
• Requests and analyzes data needed for licensure and other approval applications.
• Assists institutional leadership to respond to student and regulator complaints and resolve operational issues.
• In conjunction with the Graduate Support team, track records on licenses, approvals and student applications.
• Support in all communications, data verification, and information gathering for graduate licensing in all jurisdictions in which graduates apply, providing customer service both to the graduates and to the regulatory bodies requesting information.
• Maintains state licensure requirements for SGU students.
• Other duties as assigned.

EssentialKnowledge, Skills & Abilities

• Excellent interpersonal, organizational and communication skills.
• Ability to work with a diversepopulation.
• Commitment to teamwork.
• Ability to collaborateeffectively with university departments and cross-functional teams.
• Strong computer skills.
• Excellent organizational, analytical, and administrative skills are essential along with the ability to effectively communicate to various constituencies.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint and the ability to learn new software programs.
• Familiarity with Registrar best practices related to degree auditing and other records and registration policies and procedures.
• Exceptional customer service skills and ability to advise and counsel students
• Ability to maintain a high level of accuracy and attention to detail
• Ability to handle complex and highly sensitive materials and to foster a culture of confidentiality throughout the office
• Excellent oral and written English communication skills; including active listening skills

Qualifications

• Bachelor's degree and 2-3 years of experience in a student services office with an in-depth understanding of student records administration. An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered.
• Demonstrated knowledge and understanding of student information systems. Experience with Banner preferred.
• Understanding of FERPA and knowledge of privacy and confidentiality rules as they relate to student information.
• Advanced skills in MS Word, Access, Excel, and PowerPoint.
• Experience with student information systems (Banner) or similar databases.

Work Environment/Physical Demands

• This job is performed at a workstation in a positive, creative and collaborative environment that may sometimes become quite noisy.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.
• This is a largely sedentary role.
• The ability to maintain good concentration while dealing with interruptions.

Hours and Travel

• A typical work week is 37.5 hours Monday through Friday 9am to 5pm.
• Ability to work evening hours and occasional weekends.
• Travel as needed.

The anticipated salary range for Licensing and Verification Specialist is $58,236 to $68,512. The final salary offered may vary and will be determined based on factors such as the job-related knowledge, skills, experience, and education of the successful candidate. This information is provided per NYS local law.We Are •Student Centric: We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe, vibrant and welcoming environment. •A Global Community: We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do. •Accountable: We take responsibility for our actions by being responsive, resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards. •Collaborative: We support and empower one another through open communications, cooperation, sharing knowledge and taking time to always listen and show we care. •Committed to Excellence: We take pride in our ongoing pursuit for continuous improvement through creativity, rigor and best practices to produce meaningful outcomes. About University Support Services, LLC University Support Services LLC (USS) is an affiliate of St. George's University (SGU), a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada, located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams. USS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.