Licensing & Certification Authority Bureau Program Monitor (CYFD/BHS #10112905)
: Job Details :

$26.33 - $42.12 Hourly$54,760 - $87,616 AnnuallyThis position is a Pay Band 70Posting DetailsWe are so pleased that you are interested in making an impact through our work at CYFD! The department thrives on dedicated, empathetic, and talented employees who ensure the well-being of the children and families in New Mexico by keeping them safe and healthy. By joining CYFD, you'll work to find the best ways to support families through difficult situations using community-based prevention and intervention programs. Employees have teammates and a committed leadership team to support them every day. We look forward to you joining us because caring for and supporting New Mexico's children and youth will take all of us. I know the department's mission is critical to improving the overall well-being of children in our state and, in turn, strengthening the future of New Mexico.THIS JOB POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE. THIS POSTING MAY BE USED TO FILL MULTIPLE POSITIONS. Why does the job exist?

The Licensing and Certification Authority (LCA) Bureau monitors health, safety, supervision, and quality of care for specific certified services and licensed facilities throughout New Mexico.

The Program Monitor position is essential for monitoring licensing and certification regulatory compliance for specific child/adolescent medically necessary services (reimbursed by Medicaid) and licensed facilities across New Mexico.

The Licensing and Certification Authority (LCA) Bureau monitors health, safety, supervision, and quality of care for residential and community-based services and facilities throughout New Mexico.

Program Monitors license and certify statewide Medicaid behavioral health service programs for children and adolescents.

Program Monitors contribute to the review of service delivery during the course of their provider compliance activities while on survey.

They conduct surveys to evaluate service quality and compliance. They also work with the LCA team to determine prospective provider readiness for initial licensure and certification.

Program Monitors work with the Team to propose sanctions for programs substantially out of compliance with Medicaid Standards of Care and CYFD licensing and certification requirements.

They monitor and track regulatory progress on assigned caseloads.

They also conduct health, safety or quality of care investigations as indicated and write associated reports. Program Monitors also provide expertise regarding behavioral health programming.

This position is reimbursed by CMS Title XIX federal funds up to 75%, to include benefits; refer to HCFA issued final revised SPMP regulations (50 FR 46652).How does it get done?

Monitoring of health, safety, welfare, active treatment, quality of care, and regulatory compliance information is conducted through surveys, investigations, focused reviews, and inquiries which also includes travel throughout the state.[33.4%].

. Monitoring of health, safety, welfare, active treatment, quality of care, and regulatory compliance information is conducted through reviewing, triaging, and conducting follow-up to Serious Incident Reports (SIR), Statewide Central Intake (SCI) reports complaints, concerns, and additional referrals. [33.3%]

Ensuring adherence to CYFD mission to improve quality of lives for children is conducted through ongoing stakeholder and LCA communication, collaboration, and cooperation via technical assistance, corrective action planning, and follow-up [33.3%].

Who are the customers?The program monitor engages in regulatory monitoring which is specific to certified and/or licensed providers. Monitoring includes reviewing the programs staff, training, policy and procedures along with the children and treatment teams involved in their care and placement. LCA collaborates with multiple state, local, and national governments along with providers in the course of program monitoring. The program monitor works closely with their direct supervisor, LCA Deputy Director and other state entities such as the Health Care Authority and Department of Health. The program monitor also provides support to assigned providers regarding understanding of regulations and how to remain in compliance with requirements. Ideal CandidatePreferred experience: Experience working with children, adolescents and families in a behavioral health or medical setting. Experience in conducting or participating in regulatory compliance and quality improvement activities. Excellent written and verbal communication skills, including experience in writing technical documents. An ideal candidate would also have a form of license lending to the experience. RN, LPN, LMHC, LBSW, LMSW, LPCC, LCSW or LMFT are preferred. Minimum QualificationBachelor's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology and/or Family Studies/Services and four (4) years of any combination of experience including working with communities, working on health or social service related matters, social work/case management experience, behavioral health and/or health care. Substitutions apply. See Substitution Table below. Substitution TableThese combinations of education and experience qualify you for the position: Education Experience Education Experience 1 High School Diploma or Equivalent AND 8 years of experience OR High School Diploma or Equivalent AND 8 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 6 years of experience Associate's degree or higher in any field AND 8 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification AND 4 years of experience4 Master's degree in the field(s) specified in the minimum qualification AND 2 years of experience5 PhD degree in the field(s) specified in the minimum qualification AND 0 years of experience•Education and years of experience must be related to the purpose of the position. •If Minimum Qualification requires a specific number of semester hours in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.Employment RequirementsMust possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results. Working ConditionsWork is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Must have own mode of transportation. Incumbent may be required to furnish a personal vehicle for carrying out assignments. Supplemental InformationDo you know what Total Compensation is? Click here Agency Contact Information: Elizabeth Hamilton, (505) ###-####. Email For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.Bargaining Unit PositionThis position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.