Lieutenant
: Job Details :

Job Type Full-timeDescriptionThe Security Lieutenant is responsible for overseeing the day-to-day operations of the security department, ensuring effective deployment of staff and resources, and ensuring the safety and security of the premises, personnel, and visitors. We are creating a welcoming experience for those that live, work, and play in Downtown. Job Duties and Responsibilities: Team Leadership: Provide leadership and guidance to team members, ensuring cohesion and effective teamwork.Training and Development: Conduct training sessions related to safety protocols, and customer service standards, while also assisting in the training of other team members as needed.Operational Management: Oversee the daily operations, ensuring effective deployment and management of staff and resources. Performance Management: Evaluate the performance of the team, providing feedback, coaching, and support to improve performance, and assist in performance management processes for other team members.Scheduling and Shift Management: Assist in scheduling shifts, ensuring adequate coverage, and coordinating with other departments to meet operational needs.Inventory and Equipment Management: Oversee inventory levels for supplies and equipment, ensuring adequate stock and coordinating procurement as necessary.Customer Service: Provide excellent customer service by addressing inquiries and resolving issues.Safety and Compliance: Enforce safety protocols and compliance with health and safety regulations. Develop and implement policies, protocols, and procedures in line with organizational goals and legal requirements. Coordinate with other departments to ensure a comprehensive strategy.Problem-Solving: Address any issues or challenges that arise during operations or in other areas of responsibility, utilizing problem-solving skills to find effective solutions.Communication: Maintain open and effective communication channels with team members, management, and external partners to ensure alignment of goals and objectives.Incident Response and Management: Lead and coordinate the response to emergencies and critical incidents, ensuring swift and effective action to minimize risk and harm. Investigate security breaches and incidents, providing detailed reports and recommendations for preventing future occurrences. Maintain a high level of readiness for potential security challenges.Administrative Duties: Assist with administrative tasks such as record-keeping, reporting, and documentation related to Security operations and other areas of responsibility.Additional responsibilities as assigned.Requirements•At least 2 years in a supervisory or leadership role with 4 years in security services.•Strong knowledge of security systems and emergency response protocols.•Familiarity with relevant local, state, and federal laws and regulations.•Excellent leadership, communication, and interpersonal skills.•Ability to pass a pre-employment physical, drug screening, background check, and FBI fingerprinting.•Must be able to pass the Minnesota Multiphasic Personality Inventory (MMPI) Test•Must be 21 years of age or older.•Must have a valid State Driver's license•Must have a Level III Security License•Ability to work early mornings, nights, weekends, and holidays.Experience with Salesforce or similar CRM platform