Liquor Licensing Technical Assistant (Operations & Policy Analyst 1)
: Job Details :

Initial Posting Date:

12/23/2024

Application Deadline:

01/02/2025

Agency:

Oregon Liquor & Cannabis Commission

Salary Range:

$4,138 - $6,318

Position Type:

Employee

Position Title:

Liquor Licensing Technical Assistant (Operations & Policy Analyst 1)

Job Description:

* Note: this position will receive a Cost of Living Adjustment (COLA) increase of 6.55% which is not reflected in the salary listed in this posting. The effective date of the increase is January 1, 2025 and will be paid in the February 1, 2025 paychecks.

The Oregon Liquor and Cannabis Commission (OLCC) oversees access to alcohol and cannabis products in Oregon through education, regulation, and distilled spirits distribution. Our aim is to protect public health and safety while supporting responsible businesses and providing funding for local and state agencies.

The agency is comprised of three major operational programs: the Distilled Spirits Program, the Recreational Marijuana Program, and the Public Safety Program. Revenue generated from these programs helps support state and local government programs.

This position is with the Distilled Spirits Program, which oversees the distribution and sale of distilled spirits in the state. The Distilled Spirits division centrally purchases, warehouses, and distributes distilled spirits to Oregon's independently operated liquor stores.

The position is based at our Milwaukie, OR headquarters office. Please note that this office will relocate from Milwaukie to Portland, OR by the end of 2026.

What's in it for you:

* Rewarding work in a productive and creative environment

* Colleagues who are passionate about public service and safety

* Work/life balance, 11 paid holidays a year, personal days, sick time, vacation accruals, and more! Click here to learn about State of Oregon benefits.

* Pension and retirement programs.

* Advancement and learning opportunities that will help grow your career with the State of Oregon

* Possible eligibility for the Public Service Loan Forgiveness Program

* A workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.

* This position is eligible for hybrid remote work on a part-time basis (1 or 2 days maximum per week) once the incumbent has gained the proficiency to perform independently. Regular scheduled office hours are required.

About this opportunity:

* This position is represented by the American Federation of State, County & Municipal Employees (AFSCME) union.

Here's what you will do:

As a Liquor Licensing Technical Assistant, you will provide technical and policy support for Liquor Licensing staff. Duties include:

* Providing support and assistance to Special Events Licensing and Service Permits and training for licensing and regional staff

* Working with technicians, policy analysts and management on the identification, development, and implementation of processes, procedures, policies, training materials and/or software/data system troubleshooting to continue to support implementation of continuous improvements within the unit., including creation and review of quality control processes and internal audits of workflow

* Providing direct support to and training to licensing and regional staff, licensing manager, licensing director and technicians

* Providing direct customer service and technical assistance to external partners, licensees, and applicants

* Creating presentations, writing and editing reports, standard operating procedures, criterion reports, and/or other materials that support the goals and priorities of the liquor licensing unit

* Updating Liquor Licensing documents, both internal and public-facing documents, and website content

Please contact ...@olcc.oregon.gov if you would like a copy of the position description.

Here's what you need to qualify:

Minimum Qualifications

* A bachelor's degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills of the position

OR

* Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the position

Preferred Skills

* Excellent writing skills

* Experience in creating presentations, drafting meeting notes, manuals, and forms

* Skills in editing reports for both grammar and content accuracy

* Demonstrated ability to explain rules and procedures to internal and external customers

* Experience in training others on systems, rules, and policies

* Skills in data review, research, and analysis

Application instructions and information:

* A cover letter is required for this job posting. Please attach it in the Resume / Cover Letter section of the application.

* Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered.

* You may be asked to submit a skills assessment, a writing sample, or a video/phone interview as part of the application screening process.

* Internal candidates currently working for any State of Oregon agency must apply using your employee Workday account. In addition to required attachments, ensure that your profile has your current job history and education. In Workday, click on Menu in the upper left corner, Jobs Hub, Find Jobs. Enter the job number in the search bar, click on the job title and select Apply.

Additional information:

* The use of outside resources such as artificial intelligence (AI) software during applicant skills assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

* The selection process consists of a review of your application and an evaluation of your education, experience, training, and overall professionalism of your application materials. Candidates that follow the application directions, submit what is required and provide us with credentials that showcase their skills and how they meet the minimum qualifications and desired attributes will be invited to an interview. Resumes will not replace the completed job history experience in Workday. We will only review documents that are requested. Because details are very important to us, your application materials will be evaluated for grammar, spelling and punctuation.

* Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the relevant experience, education, training, and certifications documented in the application materials. On average, candidates new to state service will most likely be offered compensation in the lower to mid-level of the salary range.

* Any offer of employment with OLCC is contingent on acceptable references and background check. This position requires a background and security check with fingerprinting to work in areas that handle confidential documents. An adverse background and failed security clearance will result in disqualification.

* Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources. NOTE: If claiming veterans' preference please be sure to check your Workday account for pending tasks or actions under your My Applications section.

* We hire preferred workers! For more information, please visit our website: Preferred Worker Program.

* OLCC does not offer VISA sponsorships. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet our agency employment eligibility standards. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. OLCC will use E-Verify to confirm that you are authorized to work in the United States.

Helpful links and contact information:

Learn more about OLCC

Understanding the State Application Process

Help and Support webpage

For more information you may contact us by e-mail at ...@olcc.oregon.gov

OLCC is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status.