We're hiring a loan partner who will work directly alongside our loan origination staff to help our applicants through the mortgage loan process. You'll get applicants mortgage-ready, prepare paperwork, and respond to customer inquiries on transactions as needed. If you're a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.
Responsibilities
- Make 20-30 calls per day to realtor partners and network partners. Candidate must have sales skills and be comfortable calling.
- Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items.
- Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service.
- Gather and coordinate necessary loan documentation for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork.
- Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator.
- Screen and make calls, book appointments, and provide administrative support as needed.
Qualifications
- Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients.
- Possess an advanced understanding of different loan products, such as conventional loans, FHA, VA, adjustable/fixed, commercial loans, etc.
- Preferred degree in banking or finance, and a high school diploma or equivalent is required.
- Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred.
- Although not required, having an NMLS license or training is preferred.
Compensation
$20 - $30 hourly
About Assertive Mortgage
We're redefining the homeownership process by making it faster and simpler for borrowers in America. Our 100% digital mortgage platform delivers quick turnaround times and our dedicated customer support has been a combination of consistent growth. We offer the lowest possible rates, above all providing outstanding customer service and treating borrowers with honesty and integrity making the homeownership experience enjoyable!
#J-18808-Ljbffr