Citrin is an automotive staffing company looking to fill an exciting opportunity to join a well-respected dealership as a full-time Loaner Car Coordinator at a Ford dealership. While experience is preferred, it is not required. The person we are looking for would be organized and detail-oriented with excellent communication skills. If you're ready to take the wheel of your career and be a crucial part of our success, we invite you to apply today!
What's the job like:Being able to multitask and oversee multi-step processes makes you a great Loaner Car Coordinator. Work closely with customers and team members to deliver excellent service to our guests. As a member of our team, you will feel truly valued and know you are with the right company!
Benefits and Compensation:
- $17 / Hour Weekly Pay: Get paid every Friday!
- PTO front loaded on day one
- Benefit eligible after 60 days of employment
- Medical, vision, and dental insurance
- 401k and 401k matching
- Training provided
- Career advancement opportunities in the automotive industry
Responsibilities (or learn how to:)
- Greet loaner customers and begin the process of having the vehicle pulled up by the valet team, and assist with getting customers to their service advisor for a proper check out
- Verify all agreements are closed, vehicles are inspected, and outstanding balances are charged in the system against the card on file
- Ensure vehicles being checked in/out are properly noted/documented for condition, damage, fuel usage, etc. according to company standards
- Obtain estimates when damage is found and follow vehicles through the repair process, maintaining awareness and communicating status and timeline to the team
- Monitor and maintain awareness of loaner car reporting and stats - utilization, average length of loan, etc.
- Confirm and coordinate pre-assigning of loaners to the daily appointments and ensure that vehicles are staged and ready for appointments. This includes checking condition, verifying documentation, registration, insurance, etc.
Qualifications/Requirements:
- Related experience is preferred, but not a requirement!
- Availability to maintain the working schedule
- Monday- Friday 7am- 5:30pm
- Excellent time management skills
- Ability to multitask and provide top notch customer service
- Valid driver's license for at least one year (this does not include your learner permit)
- At least 18 years of age
- Ability to pass our background, motor vehicle record, and 4-panel drug screening package