Location: Joliet,IL, USA
Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
Our team members are our greatest asset, and we continually invest in their growth and development. We offer a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.
We are currently seeking a Lockbox Specialists that will be responsible for extracting contents of confidential customer information to be processed according to the client's instructions and unique specifications. Data entry functions will need to be performed based on requirements of the client and Financial Institutions. Payments must be balanced, verified, and corrected for accuracy. Lockbox Specialists will also create, process, and send out reports for wholesale and retail lockbox clients using remittance software. The position requires basic computer skills, excellent communication, and a strong attention to detail. A large portion of daily work activities will include monitoring workflow and execution of client deadlines.
This position will serve as a key partner to Treasury Management, Community Banking, Commercial and Wealth Management/Private Banking as we execute our Remittance growth strategies. This position will also focus on aligning our policies and procedures to ensure that our clients and team members have a consistent experience when crossing between our banking centers, digital and client care channels. All positions are equally important to the overall success of the Lockbox Department and Old National Bank as a whole.
This is a part- time position.
Hours:
Key Accountabilities
Execution:
Continuous Improvement:
Expectations:
Key Competencies for Position
Communication: Communicates information in verbal, written and presentation form in a clear, concise, and timely manner. Determines the appropriate level of detail to communicate the desired information. Tailors presentations for maximum effectiveness based on specific audiences and groups. Seeks ideas and opinions from co-workers with various backgrounds and experiences.
Adaptability: Modifies behavior and approach to deal effectively with changing business needs, conditions, work responsibilities and requirements, and client needs; maintains effectiveness when experiencing change.
Problems Solving/Decision Quality: Uses present knowledge and performs research, makes logical analysis, evaluates overall impact. Presents alternatives for courses of action to moderately complex problems without adverse impact on clients or bank.
Planning and Execution: Thorough in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans, while organizing time and resources efficiently. Adapts well to changes in assignments and priorities; can maintain focus and stay current with some day-to-day processes.
Qualifications and Education Requirements
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
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