Location: Knoxville,TN, USA
ROLES AND RESPONSIBILITIES Ensures that freight is moving from its original point to its final destination. Must be able to exercise discretion and use independent judgment in booking appropriate carrier, negotiating carrier rates, and resolving problem loads. Must manage transportation arrangements from pre-pickup through delivery. Must be able to communicate with shippers, carriers, and your team members. Ability to build and maintain carrier relationships. Must service the company's customer base and advise carriers accordingly. Uses urgency to deal with any issues, i.e., claims, detention, OS&D, layover, breakdowns, etc. Maintains proper updates on carriers assigned to RE Garrison Answers brokerage phone line, directing calls to the correct person and acting as a resource to customers if appropriate person is not available Functions as a Team All Logistics Coordinators are responsible for any freight available on the brokerage board Logistics Coordinators are expected to Get The Job Done by staying as late as necessary to achieve required results Other duties as may be assigned. QUALIFICATIONS AND EDUCATION REQUIREMENTS College degree in logistics, supply chain management, or business related field preferred. Previous customer service and/or Logistics experience preferred. Knowledge of the Trucking Industry a plus. PREFERRED SKILLS Ability to interact and communicate effectively over-the-phone, through e-mail and face to face Capacity to recognize when action is necessary and to implement the required actions within a reasonable time. Aptitude to prioritize workflow in order to use time effectively Ability to perform mathematical calculations in order to calculate transit times. Competency to use discretion and good judgment. Good working knowledge of Microsoft Word, Excel and Outlook.