Hermann Forwarding
Location: New Castle,DE, USA
Date: 2024-12-02T19:14:41Z
Job Description:
Logistics Coordinator Full Time 1 Attachments Job Location: New Castle, DEJob Title: Logistics Coordinator Position Overview: The Logistics Coordinator will be responsible for brokering truckloads and containers to outsourced carrier partners, negotiating rates, dispatching drivers, and maintaining strong relationships to ensure the timely and cost-effective transportation of goods. Duties also include tracking trailers, ensuring timely receipt of carrier paperwork & invoices, scheduling appointments, updating customer portals, and customer service responsibilities. Key Responsibilities: Load Brokerage: Source, negotiate, and secure trucking capacity to fulfill customer shipping requirements, ensuring the timely and cost-effective transportation of freight. Carrier Relationship Management: Develop and maintain strong relationships with carriers, including negotiating rates, resolving issues, and ensuring compliance with service agreements. Customer Communication: Serve as the primary point of contact for customers, providing updates on shipment status, addressing inquiries, and resolving any issues that arise during transportation. Route Optimization: Analyze shipping requirements and available carrier capacity to optimize routing and maximize efficiency, minimizing transit times and transportation costs. Documentation and Compliance: Ensure all necessary documentation, including contracts, bills of lading, and shipping instructions, are accurately completed and processed in compliance with regulatory requirements. Problem Resolution: Proactively identify and resolve any issues or challenges that may arise during transportation, such as delays, damages, or routing changes, to minimize disruptions and ensure customer satisfaction. Data Analysis: Utilize transportation management systems and data analytics tools to track and analyze key performance metrics, identify trends, and make data-driven decisions to improve operational efficiency. Continuous Improvement: Collaborate with cross-functional teams to identify opportunities for process improvements, streamline workflows, and enhance service quality to drive customer satisfaction and business growth. Attachments (1) Logistics Coordinator.pdf
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