Logistics Coordinator Charlotte North Carolina 28216 Shift Timings : 8:00:00 AM - 5:00:00 PM, Monday - Friday Pay Rate : $26/hr - $28/hrJOB DESCRIPTION
- This position will be responsible for getting up to date shipment statuses on all shipments and
- working with carrier partners to provide updates to key stakeholders.
- The role will research carrier detention claims and work with plants on approvals.
- This position will research late deliveries and provide updated shipments notes and any appropriate delivery reschedules in the TMS system.
- This position will help maintain the customer location database and provide updates to primary contacts.
Main Responsibilities and Accountabilities:
- Research missing check calls with carriers and help update all shipment statuses in the TMS system.
- Cover detention email box and research carrier detention requests with plants and provide rejections or approvals.
- Review requests for expedited shipment approval and follow-up with plants to approve or deny.
- Research missed pickups from large raw material suppliers and take corrective action
- Help maintain customer location database and carrier database and make updates as necessary.
- Organize highest rejection and spot quote lanes weekly and highlight new lanes that have not previously been on the report.
- Backup Load planning and execution in TMS system
- Assist in executing and communicating carrier scorecard data results for the carriers Regularly check carrier safety scores and alert Logistics Manager to problem areas.
Minimum Qualifications and Experience Requirements:
- High School Diploma
- 1-3 Years Customer Service Experience Preferred
- Previous Transportation or Logistics Experience is a plus.
- Strong Word Processing skill in Outlook or Word. Basic Excel knowledge is a plus.
- Strong teamwork and interpersonal skills.