Job Description
Duties and Responsibilities
- Ensure smooth and timely customs process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Custom files and reporting
- Ensure accurate and timely client billing
- Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
- Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
- Assist with verification of customs declaration information and the submission of such to the customs authority
- Ensure compliance at all times to regulations
** Support the department in the following areas:**
• Daily execution of workflow and department metrics.• Build and maintain strong relationships with customers and governmental Customs organizations.• Timely completion of items on learning plan(s) and Personal development plan.
Systems:• Embrace and utilize productivity tools• Be open to implementing new system changes and enhancements.• Be involved and suggest system/process improvements.
Culture:• Consistently display and promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Qualifications: Qualifications
- Bachelor's degree or equivalent business qualifications.
- Professional oral and written communication skills in English
- Demonstrate exceptional customer service skills
- Organizational skills
- Needs analysis skills
- Problem solving skills
- Strong Microsoft Office skills (Word, Excel etc.)
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
- salary range $45,000- $51,000