Logistics Coordinator
: Job Details :

Job Summary: As a member of the centralized service parts planning organization, you will be responsible for various tasks aimed at improving the overall cost and efficiency of the Client America service supply chain. This position focuses on enhancing inventory accuracy in North America and ensuring the right parts are in the right place at the right time. Additional Notes: • Working varied shifts and weekends as scheduled Key Responsibilities: • Field cycle counts • Bin inventory corrections • Assisting technicians with: • Bin-to-bin transactions • Branch-to-branch transactions • Service parts order entry • Field sourcing for emergency orders • In-transit monitoring • Exception handling (currently TARQ messages) • Conduct daily reviews and communicate with technicians whose parts are in transit to GSL without a tracking number • Approve E/J orders via TARQ and enter orders as requested • Source emergency parts needs through field stock, where possible • Manage negative TARQ messages daily and perform corresponding corrections • Enter excess and repair returns • Submit non-revenue orders for billed work or service requirements • Complete all cycle counts for active bins in North America by the end of each year • Drive improved inventory accuracy through coaching and sharing processes during cycle counts • Follow up with CSMs for technicians struggling with parts handling requirements; provide best practices and coaching upon request • Ensure regular, predictable, and punctual attendance • Perform other related duties, as assigned Required Qualifications: • Minimum four-year college degree or equivalent work experience Special Knowledge, Skills, and Abilities: • Team player with proven ability to work well under pressure and meet constant deadlines • Strong interpersonal and communication skills (verbal and written) to interact positively and tactfully with Client associates and customers • Knowledge of service inventory optimization strategies and customer requirements • High capability for multi-tasking • Familiarity with internal Client processes, particularly those related to technicians and inventory management • Strong organizational abilities • High level of systems aptitude Additional Notes: • Working varied shifts and weekends as scheduled Education: Bachelors Degree