Position Overview A Dispatcher is responsible for coordinating and directing the movement of trucks and products to ensure pickups and deliveries are completed in an accurate, efficient and timely manner. Please note that this position is for our Night Shift 5pm - 5am. Essential Duties and Responsibilities
- Develop and key daily driver routes into company dispatch routing system.
- Continuously monitor dispatch programs, GPS, and driver communication
- Manage and schedule loads for inventory managed accounts.
- Maintain constant communication with Drivers for delivery updates to be able to complete orders in dispatch routing system.
- Act as liaison between Offen's sales/supply teams and drivers.
- Gain a working knowledge of Offen's dispatching model and processes.
- Prepare invoices for review.
- Provide pertinent information to drivers regarding pin numbers, customer complaints, customer specific requests, equipment needed, etc.
- Use effective listening skills to collect required information and escalate pertinent information.
Requirements Required/Preferred Education & Experience
- High School Diploma or GED.
- Fuel Experience preferred.
- Must have a flexible schedule and be able to work nights and weekends.
- Ability to work up to 12-hour shifts.
- Must be on call as needed.
- Working knowledge of DOT and transportation.
- 2-3 years of freight/truck dispatching experience required (preferably in fuel industry).
- Strong written and verbal communications skills and the ability to collaborate with others.
- Strong problem solving and analytical skills.
- Strong organizational skills and attention to detail.
Working Environment and Physical Demands Work is performed in a standard office environment with frequent local travel. Requires the ability to lift files, open filing cabinets and bend or stand as necessary; may regularly require the ability to lift up to 35 lbs. and occasionally lift 80+ lbs. with assistance. Eligible for company benefits including:
- Health, dental, and vision coverage, effective the 1st of the month following the date of hire
- Company paid life insurance and long-term disability
- Employee paid voluntary benefits such as voluntary life, short-term disability, critical illness, accident, and Legal
- Participation in the company 401(k) plan with eligibility for the company match after 6 months of service
- Paid time off (PTO)
- Company paid holidays
Legal Statements
- Offen Petroleum is an at-will, equal opportunity employer.
Salary Description $25 - $30/hour