Location: Watertown,MA, USA
About the DepartmentOur East Coast Global Development Hub brings together the best minds in life science innovation with facilities in Lexington, MA and Plainsboro, NJ. We support programs from early research through late-stage clinical development. We are building for the future, creating a distinct R&D community based on collaboration, partnerships, and cutting-edge research across multiple innovative modalities and therapeutic areas. Our East Coast Global Development Hub merges biotech speed and agility with large pharmaceutical company quality, resources, and stability, uniting the best of both worlds to develop new medicines for patients. We recognize that improving human health starts here and that patients rely on us. We're changing lives for a living. Are you ready to make a difference?The PositionServe as key member of logistics, with a focus in importing, exporting & shipping. Drive stakeholder management through process improvements, data analytics and assuring timely customs clearances. This strategic role combines aspects of Global Logistics, communications with freight forwarders, customers, & planners.RelationshipsManager, Warehouse & Logistics.Essential FunctionsSupport CMC development sites with logistics leadership, technical information to enable executionCoordinate & execute shipments of NN investigational goods & bulk to/from external Contract Development and Manufacturing Organization” as well as to/from internal sitesEnsure adherence to pharmaceutical industry requirements, in line with GMP compliance, and US customsSupport international shipments, including import and export compliance activitiesIdentify distribution related risk and develop mitigation plansProperly classify all entries into US from Broker for filling information for CMC Development and ScalingMaintain permits, execute permit renewals, and renew power of attorney with brokersAnalyze & forecast future transportation needs based on future volumes, country transfers & new product for clinical trialsStakeholder Management:As the position involves contact with numerous internal & external stakeholders, clear, precise, & polite communication is essentialRegular meetings are held with key stakeholders to ensure a good relationContinuously communicate with stakeholders to ensure optimal handling & prioritization of shipmentsAsk stakeholders for feedback to develop our processesProcess Improvements:Challenge & optimize existing shipping processes through a data-based approachDrive projects to (re)define processesImplements process improvements (including new processes that are driven locally & on a corporate level)Data analytics:Independently analyze & interpret data/information provided by stakeholders & make independent decisionsBuild data tools to support the ambition of automated flowsAnalyze existing data to ensure a constant improvement of the processesOperate with data visualization tools (for e.g., Tableau)Create & maintain overviews & KPI's to support managementResponsible for investigation & solution of quality problems in warehouse such as: unscheduled events, deviations, temperature deviations, etc.Resolves/ elevates issues on systems such as B4S, SAP, Pas-X among othersObserves & enforces all safety & environmental requirementsEnsure compliance with training programs (ISOtrain) & confirm processActively communicates corrective actions from investigations & confirms with all team membersPerform periodic assessment of compliance (audit readiness)Development & documentation of standard processesOther accountabilities, as assignedPhysical RequirementsAbility to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 5% of the time. (% can change on a case-by-case basis based on the role).QualificationsBachelor's Degree, Freight Forwarder Education Program or an equivalent combination of education & industry experience requiredMinimum of five (5) years of manufacturing or logistics experience, preferably in a pharmaceutical environment requiredExperience using Lean/Six Sigma methodologies & achieving sustainable process improvements preferredKnowledge of US, EU regulations & guidelines, & application of GMP's preferredDemonstrates knowledge of adult learning methodologies & can use multiple methods to train & coach others a plusAbility to communicate technical information clearly in writing & presentations preferredComputer expertise in the following applications: MS Word, Outlook, Excel, PowerPoint, SAP & novoGlow preferredDemonstrated experience in practical problem solving & process improvement methods a plusExperience planning, organizing, managing execution, checking results, & revising work plans preferredStrong communication skills across multiple organizational levels preferredFluent English language (need)Danish language to collaborate with operators at the warehouses in Denmark (need)We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-###-####. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.