Logistics Dispatcher Specialist
Purpose of Position:
This position will be responsible for developing relationships with customers and arranging freight transportation to meet their needs. The most successful freight brokers are comfortable working in a fast-paced environment and have exceptional problem solving and organizational skills.
Accountabilities:
- Customer Acquisition and Development.
- Contacting new customers
- Customer acquisitions
- Developing and increasing profitable volume with existing and newly acquired shippers
- Building relationships with developing accounts
- Using strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems
- Delivering exceptional customer service
- Uphold the company standard following the company principles of Customer, Company, Office
- Carrier Acquisition and Development:
- Contacting and building relationships with carriers
- Increasing capacity for specific projects and lanes
- Increasing the overall capacity for the office and company
- Uphold the company standard following the company principles of Customer, Company, Office
- Branch Operations
- Daily operations of accounts in the office. This includes:
- Building loads
- Setting up carriers
- Updating/check calls
- Scheduling pickup and delivery appointments
- Updating customer systems
- Updating customers with critical information, etc.
Minimum Skills Required:
- Proficient knowledge of supply chain strategies and distribution systems.
- Organized and able to multitask
- Self-motivated, enthusiastic team player who excels in a fast-paced environment
- Minimum of 1 year experience in customer service/sales in a transportation environment
- Excellent and effective communication skills (both verbal and written)
- Strong customer service orientation and excellent work ethic
- Ability to quickly process information and make decisions
- Effective negotiation and problem-solving skills, and ability to handle conflict
- General computer skills- proficiency with MS Office
- Good organization, and analytical skills
- Excellent oral, written, and interpersonal communications skills
- Ability to work as a team player.
Preferred:
- BS Degree in Logistics or related field
- Deep knowledge of the Logistics/Warehousing Industry with corresponding certifications.
- Experience in logistic systems analysis, spreadsheet modeling and compilation of large data sets
- Advanced MS Excel skills
- Advanced analytical skills
- Bilingual in Spanish would also be a plus
***Please note: This position does not qualify for relocation expenses.***
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DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H