Logistics Specialist
: Job Details :

Job Title: Business Professional - Logistics Specialist 4Duration: 12 monthsWork Location: Santa Ana, CA, USAJob Description: Job title: Transportation analystWork Schedule: Hybrid (4 days onsite, 1 day remote)Education and Years of Experience:1) Bachelors or higher2) 4~6 years of experienceTop Three Skills:a. Data analytical skillb. Transportation experiencec. Excel skillPosition SummaryUnder the supervision and guidance of a Transportation Manager, the transportation analyst is responsible for the delivery order life cycle and transportation associated with Samsung products, including load creation, carrier assignment, tracking/tracing, customer delivery, and customer product returns and claims. The Transportation analyst ensures all deliveries are effectively translated in to a systemic load plan within the Transportation Management System (TMS and Warehouse Management System (WMS) to achieve sales targets and meet customer delivery expectations.Role and Responsibilities•Proven experience communicating and working with multiple divisions (customer service, transportation, returns, etc.) to meet customer expectations.•Background and experience in key functions of the Supply Chain - including but not limited to Warehousing, Transportation, Reverse Logistics, Returns Management, and Customer Service.•Ability to create dynamic reporting for key measurable and performance tracking.•Ability to identify process improvements with attention to detail.•Various systems management (internal and external) to accomplish daily/weekly/monthly tasks.•Ability to proficiently manage multiple tasks/projects while staying organized in day to day activities.•Work directly with 3PLs to resolve customer complaints and issues.•Documenting and data collection for supporting departments/activities•Ability to make decisions based on cost and service drivers to better serve the organization.Required Education/Experience•Bachelor's Degree preferred and 5+ years of experience in logistics and/or transportation.•Load Planning/Order Management experience is a plus.•Knowledge of Transportation Management Systems and Warehouse Management Systems.•Strong Excel proficiency and skills.•Excellent written and verbal communication skills.•Ability to work well in teams and work with remote teammates.•Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions.•Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.•Typically has general knowledge of logistics operations related to employee's specific area of work, and knowledge of overall logistics operations.•Is able to identify standard problems within the delivery cycle and makes a recommendation to provide a solution to achieve customer satisfaction.•Ability to work extended periods of time in an open office environmentSummary:The main function of a logistics specialist is to coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. A typical logistics specialist is responsible for reviewing and distributing production, work and shipment schedules and compiling reports on inventory levels, cost, etc.Job Responsibilities: Review and approve documents, materials and products, and monitor work processes in order to assess completeness, accuracy and conformation to standards and specifications. Review and approve documents such as production schedules, work orders, and staffing tables to determine personnel and materials requirements, and material priorities. Confer with department supervisors and other personnel to assess progress and discuss needed changes. Revise production schedule, when required, due to design changes, labor or material shortages or other interruptions. Distribute production schedules and work orders to departments. Confer with establishment personnel, vendors and customers to coordinate production and shipping activities and resolve complaints or eliminate delays.Skills: Verbal and written communication skills, attention to detail, problem solving and interpersonal skills. Strong ability to analyze costs related to manufacturing, labor and materials. Strong ability to accurately document and record customer/client information. Strong leadership and mentoring skills necessary to provide support and constructive performance feedback. Strong knowledge of applicable laws and regulations related to shipping and production. Previous experience with computer applications, such as Microsoft Word and Excel.