Job DetailsJob LocationSonoma Store - Sonoma, CAPosition TypeFull TimeSalary Range$17.61 - $21.14 HourlyDescriptionAt Friedman's Home Improvement, we strive to deliver the Human Side of Home Improvement. We are Born to Connect, Lead, Grow, Serve & Care; we are Friedman's. Our dynamic Company is looking for Team Members to join our customer focused Yard team. Essential Duties and Responsibilities:
- Answer customer's question's concerning location, price, and use of merchandise. Help customer with loading product
- Service all customers in your area or phone inquiries in the most expeditious, accurate and courteous manner. Constantly upgrade product knowledge in your area and of all merchandise locations throughout the yard. Assist customer by walking them to the proper product and personally finding product or by asking a Yard II or Yard III in your area for assistance
- Basic understanding of computer system and able to complete customer inquiries, quotes orders and special orders as needed
- Determine customers' needs by finding requested product or selling them a related or substitute item. Responsibilities include selling and closing sales on a project-oriented basis by demonstrating products of related items to customer and presenting promotional sales product facts, information and product data. Exhibit the ability to service multiple customers in a friendly, efficient and effective manner
- Cut lumber, sheet goods and pipe to specified sizes to fulfill customer requests
- Obtains merchandise requested by customer from racking and units
- Maintain merchandising responsibilities as needed such as culling lumber and down stocking
- Ensure that all product locations have current and appropriate bin labels, pull tags and pricing as necessary. Actively utilize computer system to maintain inventory accuracy
- Stocks bays, racking and designated areas with merchandise
- Sweep area, remove banding, restack, and cull product as needed
- Possess and maintains a valid California Class C or better driver's license
- Equipment Operation such as but not limited to: pallet jacks, forklifts, yard carts, saws, pipe cutter, cutting torch, hydraulic rebar shear, manual rebar shear, culvert cutting and specialty equipment where needed
- Unload vendor delivery trucks as needed and understand how to sign off packing list
- Sells product such as but not limited to sheetrock, insulation, lumber, building materials, fencing, and pipe
- Ability to apply common sense understanding to carry out instructions. Ability to deal with problems involving several concrete variables in standardized situations
- Complete the required Product Knowledge Self-Study guide for the Yard with a passing score
- Additional duties as assigned by Manager
Education and/or Experience:
- High school diploma or general education degree (GED)
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50-75 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus
Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts
- The employee is regularly exposed to outside weather conditions including but not limited to working in hot weather temperatures exceeding 95°
- The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals (Prop 65). The employee is exposed to high places
What's in Friedman's toolbox for Team Members:
- Medical, Dental and Vision bundled benefit plans
- Employee discount on all merchandise
- Store bonus eligibility
- Team Member of the Quarter opportunities
- Tuition reimbursement to further career path
- 401(k) match up to 3% and 50 cents on the dollar for any amount greater than 3% up to 5%
This is a non-exempt position. Shifts are available in a multitude of full-time and part-time schedules according to a retail schedule of Sunday - Saturday to meet business needs. Friedman's Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.