Role: M365 BA Location: Folsom, CA (Remote)Duration: Full TimeJob Description AgreeYa is seeking a M365 Business Analyst to support their M365 clients across the U.S. This role will be a part of the M365 Project Delivery Team and assist in implementing enterprise initiatives for their Microsoft clients.Responsibilities of the M365 Business Analyst include:
- Elicits, analyzes, specifies, and validates the business needs of client stakeholders.
- Collaborates with project team to determine project scope and vision.
- Conducts interviews to gather client requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
- Works with client stakeholders and project team to prioritize collected requirements.
- Assists in conducting research on products to meet agreed-upon requirements and to support project efforts.
- Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
- Develops and utilizes standard templates to write requirements specifications accurately and concisely.
- Creates process models, diagrams, and charts to provide direction to developers and/or the project team.
- Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
- Communicates changes, enhancements, and modifications of business requirements verbally or through written documentation to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
- Prepare training material (presentations, worksheets, etc.).
- Execute training sessions, webinars, workshops, etc. in groups or individually.
- Guides clients through Change Management & User Adoption principles.
- Drafts business requirements documents along with training materials.
Qualifications for the M365 Business Analyst include:
- 10+ years of experience as a business analyst or in a related field.
- 10+ years of experience in Microsoft365 technologies such as 365 Office, OneDrive, Teams, SharePoint Online, etc.
- Excellent Word, Excel and PowerPoint skills.
- Detail-oriented with high caliber written, verbal, graphic communication skills, leadership, and interpersonal skills.
- Excellent customer-facing skills, ideally gained in a consulting role or internal stakeholder-facing position.
- 3+ years of experience with group facilitation.
- Bachelors or master's degree preferred.
- Must be available during PST hours.
AgreeYa Solutions is a global systems integrator delivering technology-enabled business solutions to small, medium and global Fortune 1,000 organizations. It leverages leading-edge technology, consulting and outsourcing services to boost customer efficiency, productivity and deliver a competitive advantage. Through its consultative approach and utilization of a global delivery model, AgreeYa provides software, services and solutions that are cost-effective, achieve results and transform businesses.Founded in 1999 and headquartered in Folsom, Califonia, with a global footprint, AgreeYa is an SEI CMMI- and ISO 9001:2015-certified Microsoft Gold Partner, with multiple certifications, and operations with a team of over 1,800 employees across the world. Its extensive software portfolio includes AgreeYa Chatbot, BeatBlip, QuickApps, Site Administrator, Recovery Manager and Cogent. AgreeYa is a staffing industry leader, providing full-service staffing solutions to meet client workforce needs while driving business value. It also recently introduced a new intelligent automation and digital transformation suite to its existing technology stack to help organizations combat future crises and venture into the digital-first world with confidence. For more information, visit www.agreeya.com