The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store.
- Generate sales to exceed personal sales goals
- Promote the Music & Arts lesson program
- Create business by networking with teachers/schools, churches, and community organizations
- Develop customer relationships and provide compelling sales presentations based on sales training
- Demonstrate outstanding customer service to each and every customer
- Promote customer loyalty
- Participate in all areas of store's operation including merchandising, displays, and maintenance
- Maintain store security including: perimeter door keys, register keys and personal alarm code
- Additional duties as assigned.
Minimum Experience/Knowledge/Skills:
- High School Diploma or GED required
- 2 years of relevant work experience
- Skilled knowledge of musical instruments and written music
- Must be able to read, write, speak, and comprehend English.
Perferred Experience/Knowledge/Skills:
- 4 years of relevant work experience
- Advanced knowledge of musical instruments and written music
Special Attributes:
- The ability to work as part of a team and also independently
- Good communication and 'people' skills
- A strong commitment to customer service
- The ability to work under pressure and handle challenging situations
- Confidence, drive and enthusiasm
- Decision-making ability and a sense of responsibility
- Ability to work as a team in a sales presentation to overcome customers' objections and close additional sales
- Ability to multitask with customers in store and on the phone
- Ability to use equipment such as cash registers, computers, phones, photocopiers, printers, calculators, and fax machines.