Dean & Company Strategy Consultants is a strategy-consulting firm based in McLean, VA, just outside Washington, D.C. Dean & Company support staff functions work with Dean & Company and its affiliated companies DC Energy and DC Investments Management, commodity trading and hedge fund entities.
We seek an IT Support Technician responsible for providing on-site Mac support to our internal staff in a small and dynamic team environment.
Responsibilities
- Manage full workstation lifecycle with tools such as MDM, Munki, and Puppet
- Provide support for Mac laptops and other IT equipment in a mobile environment
- Ensure client systems are patched and backed up in a timely manner
- Proactively monitor and resolve workstation issues before they become a problem
- Provide employee training and assistance
- Follow documented procedures
- Update and contribute to internal documentation
- Manage asset inventory
Qualifications:
- Must have experience administering and troubleshooting Mac computers
- Experience automating complex workflows preferred
- Python or similar scripting experience preferred
- AirWatch or similar device management experience preferred
- Munki or similar package management experience preferred