Position - MAC/PC Technician Location: Los Angeles, CA 90066 Duration: long term Pay rate $25/hr on w2 100% onsite role Must have MAC Skills and experience, MAC OS, Windows 10/11 MAC (Monterey, Ventura, Sonoma) and Windows OS experience in a professional setting ! Day to Day Work: Responsibilities
- Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, Performs installs, moves, adds and changes as required.
- Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress.
- Insures customer satisfaction throughout the service delivery transaction.
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
- Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, and peripherals.
- Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress.
- Insures customer satisfaction throughout the service delivery transaction.
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
- Experience with Windows10/11 and Mac OSx 12.6 or later is a requirement.
Indotronix is an Equal Opportunity Employer