LEAD HOST | JOB DESCRIPTIONSUMMARY At Magnolia, the Lead Host is responsible for supporting the Assistant Front of House Manager by coordinating the Host Staff and ensuring smooth business operations. The Lead Host contributes to Magnolia Table's success by providing exceptional service to all guests. This position connects with guests in a genuine and authentic manner, sharing information about the menu and enhancing their dining experience. This position works from Magnolia Table in Waco, Texas. It reports to the Assistant Front of House Manager and has no supervisory responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES
- Uphold Magnolia's manifesto and values
- Ensure the highest level of guest care, in line with Magnolia's brand
- Uphold all company policies
- Complete floor charts and assign duties to staff and make changes as necessary
- Guide the host team in strategically seating guests in a manner that best fits the business flow
- Contribute to a high-energy, fast-paced environment
- Monitor, manage and order inventory
- Ensure compliance with sanitation and safety standards
- Provide accurate wait times to host team
- Reconcile server cash throughout each shift
- Communicate effectively with leadership about business, and employees
- Perform other duties as assigned
QUALIFICATIONS
- Soft skills: Strong verbal and interpersonal communication skills
- Education: High school diploma or GED equivalent preferred
- Experience: 1-2+ years of related work experience preferred
- Special training or licenses/certification Food Handler's license required upon hire and TABC Certification required
- General availability: Must be available to work weekends, nights, special events, and holidays as business needs require
PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit; use hands and arms to reach, handle, feel; utilize fine motor dexterity of fingers; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT While performing the duties of this job, the employee operates in a fast-paced kitchen environment. This role routinely uses sinks, dishwashers, and tools to clean kitchen appliances. The employee is frequently exposed to hot water, potentially slippery floors, garbage disposals, and cleaning chemicals. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is intermittent sounds at a level sufficient to cause hearing loss or fatigue. The employee is subject to high temperatures and low temperatures. The employee is exposed to workplace hazards. ACKNOWLEDGEMENTS Magnolia is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. This job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time. Other details
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