Location: Chicago Heights,IL, USA
Mail Services Associate - Chicago, ILJob ID194790Posted22-Nov-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestAdministrative, Customer Service, Facilities ManagementLocation(s)Chicago - Illinois - United States of America, Chicago Heights - Illinois - United States of America, East Chicago - Indiana - United States of America, North Chicago - Illinois - United States of America, West Chicago - Illinois - United States of AmericaAbout the Role:As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus.This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.What You'll Do:Audit delivered items with delivery invoices.Approve or reject deliveries based on inspections and check for contraband.Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.Ensure all shipped packages are protected against damage.Process shipment requests with vendor, advising package owner of arrangements.Apply appropriate postage amounts and required identification to outgoing mail and packages.Stock copy rooms and provide first communication for copier fleet production.Check daily and replenish, if necessary, all mail and postage supplies.Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.Impact own team and other teams whose work activities are closely related.Suggest improvements to existing processes and solutions to improve the efficiency of the team.What You'll Need:High School Diploma or GED with 3-4 years of job-related experience.Ability to write routine reports and correspondence.A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.Advanced organizational skills with an inquisitive mindset.What you'll needApplicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the futureHS Diploma or GED or equivalent experience required.A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience.Open and flexible work schedules.Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.Apply a high level of attention to detail as well as strong verbal and written skills.Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs.Why CBRE?A culture of respect, integrity, service, and excellence crafts our approach to every opportunity!Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at ...@cbre.com or via telephone at +1 866 ### #### (U.S.) and +1 866 ### #### (Canada).NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.HostHost is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host's scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)