Location: Lynchburg,VA, USA
Job Details
Level: Entry
Job Location: University of Lynchburg - Lynchburg, VA
Position Type: Staff
Education Level: None
Salary Range: Undisclosed
Travel Percentage: None
Job Shift: Part time
Job Category: Customer Service
Description
JOB PURPOSE: Provides various mail services duties for the campus community.
ESSENTIAL DUTIES:
? Daily drives a Mail Services vehicle and picks up mail from the local U.S. Postal Service location.
? Sorts incoming letters, mail flats, magazines, newspapers, parcels, etc. Packs mail in pouches, and loads mail in vehicles.
? Makes campus mail deliveries and off-campus deliveries/pickups as needed.
? Provides superior customer service in all service customer interactions.
? Utilizes Qtrak software for the processing of incoming and outgoing mail.
? Prepares for outgoing letters/parcels sent via the U.S. Postal Service for pickup by Automated Mailing representative. This includes ensuring proper labeling and packaging for all outgoing mail.
? Ensures proper maintenance of student mailboxes.
? Advises departments of U. S. Postal Service regulations and techniques for cost savings and efficiency.
? Aids the campus community in tracking incoming or outgoing packages, as applicable.
? Maintains a neat, clean, and organized work area.
? Maintains records of student mailboxes, packages, mailing dates, and other required information.
? Sells postage stamps or other basic mailing supplies, via Square software.
? Assists the Mail Services Specialist with daily operations and responsibilities.
? Cross trains in the campus store to assist with inventory and other duties, as needed.
? Receive and track inventory for the campus store.
? Performs any other related duties as may be required.
EQUIPMENT USED:
? University vehicle[s] and utility carts
? Hand truck / Push Carts
? Point of Sale System[s] ? Ipad and mobile devices
? Telephone
? Scales
? Computer and printer
MANUALS AND REFERENCES:
? U.S. Postal Service Manuals
? Common Carrier Charts and Rates
? Staff Handbook of Personnel Policies and Procedures
Schedule:
Monday- Friday with occasional weekends and holidays as required by the needs of the University.
Qualifications
REQUIRED SKILLS/ABILITIES:
? Must have the ability to lift or otherwise maneuver heavy materials, weighing approximately 50 pounds unassisted. Ability to maneuver items up-to 100 pounds with assistance.
? Must work well in a high-pressured and face-paced environment.
? Basic understanding of operating instructions and processes for machines.
? Basic understanding of or the ability to learn locations and organizational structure of the company.
? Basic understanding of postage rates and regulations.
? Possesses strong organizational and clerical skills in order to ensure that every package and letter is delivered to the correct individual on time.
? Demonstrates basic computer skills for the purposes of data entry and reordering supplies as necessary.
? Shows strong professional and communications skills for dealing with the USPS and other employees within the facility.
? Displays the ability to multitask and perform many different duties-such as delivering mail, collecting mail and answering questions-all at the same time.
? Ability to correctly sort and distribute large amounts of mail.
? Ability to understand and follow written and oral instructions.
? Ability to complete projects in a timely manner.
MINIMUM EXPERIENCE: Must be able to pass a background check. Must have and have a valid Virginia driver's license.
MINIMUM EDUCATION: High school diploma or the equivalent education is preferred.