Mail Services Specialist
: Job Details :

Job TitleMail Services SpecialistJob Description SummaryShipping and receiving team members ensure the efficient and accurate handling of all incoming and outgoing shipments. They participate in all mailroom operations, including sorting and delivering packages to appropriate recipients and ensuring all outgoing mail packages are labeled and picked up in a timely manner.Job DescriptionEssential Duties and ResponsibilitiesIncoming Mail/Packages: Pick mail daily from the post office.Date stamp, sort and distribute US Mail and special mails (FedEx, UPS, Parcel Post, etc.).Maintain files, logs, and records on all incoming mail.Screen all incoming mail and packages.Deliver special and rush packages.Deliver mail to each department, person, or pre-established drop area as required by the client. Outgoing Mail/Packages: Complete all mailings in a timely manner.Sort and stamp outgoing mail.Process outgoing accountable packages.Operate postage machine according to policy and regulations.Prepare for mailing Certified, Registered, Insured articles, special mails.Maintain files, logs, and records.Daily pick up outgoing mail and interoffice mail from each lobby or pre-established drop area as required by the client. Other Duties: Maintain a clean shipping area and van.Communicate with supervisor or client on job or deadline issues.Assist in orienting new employees to the policies and procedures at the client site.Utilize software mail applications where applicable.Answer telephone in mailroom.Adhere to C&W Services policies in addition to client site policies.Use equipment and supplies in a cost-efficient manner.Assist facilities team with needs around the building, including conference room resets, moving furniture, and stocking of supplies.Other duties as directed by management.Handle sensitive and/or confidential documents and information. Knowledge and Skills High school diploma or equivalent.Ability to drive a van-sized vehicle.Must be able to lift up to 50 lbs. on a regular basis.Understanding of postal equipment, including standard shipping software.Awareness of postal rules, with the ability to explain relevant regulations to clients.Knowledge of international shipping processes.Ability to make independent decisions and use problem-solving skills.Ability to work in a fast-paced team environment.Attention to detail with emphasis on accuracy and quality.Ability to prioritize work to balance multiple projects and deadlines.Excellent verbal and written communication skills.Exceptional customer service skills.Intermediate computer skills required. #J-18808-Ljbffr