Mail Services Specialist
: Job Details :

Job Description:This person is responsible for tasks associated with FBT's Mail Services department. Both bank and postal procedures must be adhered to. This person processes incoming mail and interoffice correspondence and assists with outgoing mail. This person acts as Courier for Brookings locations which includes money/coin movement between branches. Qualifications: This person should have a high school diploma plus two years of previous work experience or the equivalent. A valid South Dakota driver's license must be maintained. An understanding of postal rules and effective communication skills are emphasized. Ability to complete multiple tasks while meeting deadlines is essential. This person must be able to lift up to 60 pounds. Principal Responsibilities: 1. Act as Courier for the Brookings locations. 2. Execute money runs between branch locations as requested while being mindful of safety and efficiency. Attend appropriate training to ensure safety tactics and awareness standards are met. 3. Process all incoming mail and interoffice correspondence by sorting and delivering to the appropriate recipients in a timely manner. 4. Be responsible for processing returned mail, following appropriate procedures and in accordance with departmental performance level standards. 5. Assist with the production of outgoing mail for the bank to be delivered to the USPS according to postal regulations, and also for maximum cost efficiency. This includes bank statements, customer letters/notices, year-end tax statements, and other special mailings. 6. Demonstrate continuous effort to contribute to process improvement, operational efficiency, and superior customer service. Document standard practices, and accurately track and record any testing or implemented ideas. 7. Assist management by identifying areas of concern, department needs, and process efficiency improvements. Support and participate in Operations programs. Be familiar with and practice the Be the 1 Principles and embrace our service culture. Actively pursue developmental opportunities as discussed in one-on-one meetings, the annual review process, and team meetings. 8. Participate and provide input during team and department meetings. 9. Cross-train within the department to provide relief support on high-volume days. 10. Act in accordance with FBT policies and procedures as set forth in the employee handbook. 11. Adhere to compliance procedures and participate in required compliance training. Compensation GradeHourly Grade 4First Bank & Trust is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our complete Equal Employment Opportunity Policy Statement. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.###.#### or email ...@bankeasy.com.