Location: Westbury,NY, USA
Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Mailroom Clerk, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Receive, sort and deliver all mail and packages according to established time frames and service standards Coordinate messenger services and deliveries Answer telephone and in person inquiries Process incoming and/or outgoing USPS, UPS, DHL and FedEx packages utilizing postage meters, scales, presort mail, certified mail etc. Enter recipient and sender info into the appropriate shipping system using USPS, UPS, DHL and FedEx etc. Affix postage and shipping labels to outgoing mail and shipments, maintain records on postage and shipments Track inbound and outbound shipments using various software applications e.g. USPS, UPS, DHL etc. Maintain accountability using an internal package tracking system on shipping and receiving transactions, including receiving customer signatures for received packages Organize and maintain mail, packages and various parcels etc. for delivery and shipment, ensure that all items can be quickly retrieved Visually inspect mail, envelopes, packages and other items for damage, notifying Supervisor as needed Assist with assembling general mailings or projects including but not limited to: photocopying, document scanning, folding, stuffing, stapling, addressing and metering Maintain confidentiality of company and customer information, data and materials You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service To Ensure Success In This Role, You Must Have: Excellent organizational skills Proficient in Microsoft Office Outlook, Excel, Word Maintain a high level of productivity, confidentiality, and professionalism Good problem-solving skills and attention to detail Team oriented Must have excellent time management skills and be self-motivated, previous mailroom experience a plus Ability to take direction and work well under pressure The above knowledge, skills and abilities may be demonstrated by High school diploma or equivalency.