Location: Morrisville,NC, USA
Essential Duties and ResponsibilitiesReceiving, sorting, and scanning incoming mail and/or packages to distribute to departments or individuals. Responsible for recording and distributing all mail and packages. Research and follow-up with clients regarding tracking mail and/or packages. Pick up and record all asset disposals. Pick up battery and paper recycling. Deliver copy paper and maintenance on copiers. Receive outgoing mail and apply correct postage (no personal mail) Organize shipping area for departures/arrivals. Any other activities to support JLL and/or site operations. Actively support an environment of teamwork, cooperation, performance excellence and personal success. Participate in the individual performance management program and personal development planning. Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements. Client Relationship Proactively develop and maintain client relationships and provide exceptional service as reflected by client feedback ensuring that expected service levels are achieved. Comply with all requirements of the client contract and meet or exceed Key Performance Indicators. Support the day-to-day delivery of mail services on site in accordance with all agreed policies, procedures. Identify opportunities for improved operational standards to drive efficiencies (process and cost) and make recommendations to the assistant/facility manager for consideration. Knowledge/Critical Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school education At least one year experience in related skills applicable to corporate mailroom operations. Able to adequately perform required job functions including being able to lift minimum of 50 lbs., bend and move in such a way as to perform job tasks in a safe and approved manner. Proficiency in a range of information technology tools and platforms. Attention to detail is required for handling sensitive mail and proper routing of mail. Good communication, organization, and problem-solving skills. Ability to work independently with little supervision. Self-motivated; confident, energetic, and flexible Self starter Physical Demands/Environmental Factors: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office setting and in commercial buildings. Works under minimal supervision. Frequently moves about to coordinate work. Ability to work evenings and weekends. Frequently walks, climbs stairs or ladders, bends, stoops, reaches, uses equipment with hands, pulls, and lifts up to 50 lb. Critical features of this job are described under the previous headings. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description does not list all the duties of the job. You may be asked by supervisors to perform other non-essential assignments and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.