Job DescriptionAre you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
This Role is for Brooklyn Location 3rd Shift 10:30 PM to 07:00 AM ET Tuesday-SaturdayThe impact you will have in this role:Being a member of the Enterprise Production team. The Senior Mainframe Computer Operations Engineer is responsible for providing technical support for various applications and systems within DTCC's Mainframe operation environments. We work closely with our Enterprise Infrastructure teams and our internal business clients to resolve and advance technical support incidents where necessary.Your Primary Responsibilities:
- Support DTCC applications by providing monitoring, application, and system support for DTCC's Production, QA, PSE, DEV and test environments
- Provide 24x7 support for event monitoring, incident triage, and critical issues.
- Provide support to all environments on a shift basis, handling any activity for any environment as required
- Provide access administration for application access to DTCC's various Production, QA, PSE, DEV and test environments and applications
- Provide lead management support in maintaining the host operating system on Mainframe, Linux/UNIX, and Windows environments
- Provide oversight on IPLs, MVS console activity, and HMC activities
- Provide support and assistance with Autosys jobs/boxes, mainframe scheduling activities and auto operator commands on UNIX/LINUX servers
- Identify and implement efficiencies and improvements to standard processes and procedures
- Contribute to projects by completing task deliverables and ensuring permit-to-operate (PTO) guidelines are met.
- Provide support for change management approval, execution for DTCC's data center services
- Perform level 1 and 2 support for Mainview MQ & CICS products.
- Disaster Recovery experience a plus as participation in disaster recovery tests are required (done on weekends)
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **Qualifications:
- Minimum of 2 years of related experience
- Bachelor's degree preferred or equivalent experience.
Talents Needed for Success:
- Knowledge of CA1/7/11/CA Scheduler and JCL
- Distributed Autosys Scheduler
- Knowledge of IPLs using HMC
- Mainview MQ & CICS products
- Knowledge of Windows OS and UNIX / LINUX OS a plus
- Strong written and verbal communication / presentation skills
- Working knowledge of IBM z/OS, JES2, MVS
- Experience in working in a mainframe operations environment
- Working knowledge of VTAM, TSO/ISPF, and Service now
- Alert management using Service Now and Splunk dashboards
- Strong background in large-scale, multi-sysplex environments
- High level of problem solving and decision-making skills.
- Responsible for all aspects of batch processing, including the timeliness of online availability.
- Support the Major Incident Management teams.
- Support automation by making recommendations for optimizing and streamlining daily functions and daily batch cycles.
- Coordinate weekend activities for testing and installation of all system and application hardware and software changes.
- Proficient with Microsoft Software Product suites (Project, PowerPoint, Excel, Word etc.)
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.