Location: Kalispell,MT, USA
Bill's Superheat Inc., located in Kalispell, MT, has been in the industry for over 20 years. Our company is founded upon excellent values, and we are family oriented. We are seeking individuals who are looking for a long-term position in a great environment. We offer a comprehensive benefits package to include Competitive Pay, Paid Medical Insurance for Employee with HSA eligibility after 90 consecutive days of employment, Paid Dental Insurance for Employee after 90 consecutive days of employment, Aflac Supplement Insurance paid by Employee (optional), Two Weeks PTO, Paid US Holidays, 401K with 4% company match after six months consecutive employment.
Wage is $18.00 - $24.00 depending on experience.
QUALIFICATIONS: To perform this job successfully, the individual must be able to exercise independent judgment and discretion and be able to perform all essential job functions, duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.
· Education and Experience: Three to five years of related office experience and training to include Microsoft Office Suite, knowledge of QuickBooks preferred.
· Language Skills: Must possess the ability to read, write and verbally communicate and present information to customers, staff and peers, vendors, etc., in one-to-one and small group situations. Must possess the ability to comprehend both verbal and written instructions and correspondence.
· Mathematical Skills: Must possess the ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.
· Reasoning Ability: Must possess the ability to apply common sense, understanding and independent judgment to carry out instructions furnished in written, oral and diagram form. Must solve various situations in a courteous and professional manner.
ESSENTIAL JOB FUNCTIONS, DUTIES AND RESPONSIBILITIES: • Must be dependable, punctual, honest, organized, and detail oriented. • Must have a positive disposition and willingness to advance personally and professionally. • Responsible for exercising discretion and independent judgement in planning, scheduling, coordinating, controlling, and directing the activities of all maintenance technicians' daily call schedule and labor hours. • Responsible for status updates and communications with all parties involved in maintenance work including interaction with customers, technicians, Service Manager, Office Administrator, Service staff and Sales staff. • Assist the Administration Team by answering phones, routing calls, filing, greeting customers, scheduling appointments, data entry and assisting with other duties as assigned. • Must have strong computer software skills, organizational skills, and English grammar skills. • Schedules personnel based on skill set and availability. • Responsible for customer interaction/satisfaction. • Handle customer inquiries related to billing questions and invoices in a professional manner. Investigates customer inquiries regarding invoice discrepancies. • Filing of customer invoices and contracts. • Daily analysis of maintenance team open call report. • Reviews paperwork, completes calls, and forwards paperwork to appropriate staff members and customers as necessary. • Creates customer invoices for work performed in assigned area. • Responsible for billing customers for all work performed by their assigned technicians. • Maintains customer service contracts and warranty database. • Transfers and posts all maintenance invoices into billing software.
Maintenance Scheduler / Biller Full Time - Monday - Friday 8:30 am-5 pm
Feel free to apply in person at 172 Frontage Park, Kalispell MT or send resume to ...@billssuperheat.com.
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