CRM Residential has been a trusted name in the property management industry for over 46 years specializing in affordable housing. Our success story is a testament to the dedicated and talented individuals who have chosen to build their careers with us. We take great pride in our values, and we live and breathe them every day.
Working at CRM Residential is so much more than a job, it is a career with purpose. No matter what department or level of the company you join, our mission is to provide a comfortable and reliable home environment for those who need it most and to provide excellent service to our customers. You will make a difference.
Why Join the CRM Residential Team:
- Comprehensive Health Coverage
- Retirement Savings with employer contribution
- Bonus Potential
- Paid Time Off (PTO)
- Company Paid Holidays
What You'll Get To Do:
The Maintenance Supervisor will receive general supervision and direction from the Community Manager. The Maintenance Supervisor will comply with established policies and procedures and not take action contrary to such guidelines without the Community Manager's approval. The Maintenance Supervisor will be responsible for but not limited to:
- Responsible for the implementation and close supervision of the preventive maintenance system, to insure preservation and upkeep of all buildings and equipment, property housekeeping, completion of resident maintenance requests, prompt vacancy preparation for re-rental and for the employment and training of qualified and competent Maintenance Technicians, when necessary
- Provide continuous coverage for emergency situations and coordinate all periods of absence from the property with the Community Manager
- Inspect buildings and grounds, noting deficiencies of any equipment and or machinery and any such deficiencies and or deferred maintenance will be communicated to the Community Manager
- Supervise all Maintenance Technicians and other employees in the maintenance department, providing direction and guidance
- Ensure the prompt and proper completion of all repairs and work orders and follow- up by completing the work order on the master work order log
- Inspect the grounds and public areas on a regular basis to verify employees are performing their assigned duties in maintaining adequate property cleanliness and upkeep of all public areas and grounds
- Periodically reviews maintenance staff performance, informs staff of policies and procedures and schedules training programs, as needed
- Responsible for control, operation and organization of the maintenance shop, including all mechanical equipment and the project vehicle.
- Purchase supplies, with the approval of the Community Manager, such as small tools and low-cost equipment utilizing purchase orders and competitive pricing as indicated in the Purchasing and Bill Approval Manual
- Maintain inventory for supplies and equipment in the maintenance shop.
- Responsible for maintaining the project vehicle and monitoring daily mileage
- Responsible to appear in court on behalf of the owner, when required
- Assist Community Manager in the preparation of the annual budget and the Operating and Business Plan
- Prepare bid specifications and obtain competitive bids in accordance with Community Realty Management's Contract Supervision Manual
- Assist Community Manager with various inspections such as REAC, management reviews, annual unit inspections and local inspections and following through to make sure work orders are written and work gets completed in a timely manner
- Responsible for completion of any and all incident reports within 24 hours of occurrence (i.e. injuries, property damage, disturbances, etc.)
- Assist Community Manager and/or Assistant Community Manager in the orientation of new residents regarding the proper usage for the garbage disposal and appliances.
- Responsible for maintaining control and security of apartment keys.
- Communicate with the office if any resident or guest is conducting illegal activities in their apartment or on the premises of the property.
- Responsible for the proper completion of the Observation Checklists during visits of the exterminators and supervision of extermination procedures.
- Assist Community Manager in the bid tabulation for hiring contractors and supervision of all contractors while on the property.
- On-call responsibilities to address emergencies or other after-hour duties can be mandatory as determined by the Community Manager. In this event, travel time to and from the site is included in the time worked.
Requirements:
- High School diploma or equivalent education required. 3-4 years of experience can offset minimum educational requirements for this position.
- 3-5 years of maintenance technician experience in property management.
- Experience working with boilers or appliance repair/diagnostics is preferred.
- Previous experience in commercial or multi-unit residential property is desirable. Experience level may vary due to the special needs of the property.
- The position requires effective oral and written communication skills
- Maintains current license/certificate and/or specialized skills in at least one (or more) of the following building trades: electrical, plumbing, carpentry, HVAC, fire protection or mechanical.
- Valid driver's license and reliable transportation
- Must live within 20 miles (30 minutes) from the property
- Must be available to be on-call for nights and weekends as required by the property
- Must possess a general understanding of OSHA, fire prevention and safety regulations
Physical/Working Requirements:
- Indoor/outdoor environment subject to changing conditions and temperatures exceeding 90 degrees at times.
- Ability to lift 55 pounds independently and support team lift with reasonable accommodations.
- This job involves walking and standing for long periods as well as stooping, squatting, lifting, carrying, pushing and climbing. Working on ladders at varying heights.
- Possible contact with blood borne pathogens and /or bodily fluids.
About CRM Residential:
CRM Residential is an award-winning full-service property management company which professionally manages 11,000+ apartments valued in excess of one billion. We are exclusively third-party so there is no conflict of interest between the properties that we manage for our clients and our own properties, because we do not own any properties. Our focus is dedicated to our clients.
We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you have a passion for property maintenance and a desire to work for a reputable company, we encourage you to apply for this exciting opportunity.