Location: Norfolk,VA, USA
If you're driven, dedicated, and have what it takes to build vibrant communities where residents live and prosper, our Maintenance Technician I opportunity at The Point at 38th is perfect for you!
The Maintenance Technician I assists in the completion of service requests and ensures that all vacant apartments are thoroughly restored to market-ready status in a timely manner according to the Company Policy. The Maintenance Technician I is responsible for general upkeep of common interior spaces and grounds.
Essential Job Functions
* Maintains awareness of the condition of the property and immediately initiate action to correct unsafe conditions; for example, broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.
* Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels, and plows as circumstances warrant.
* Schedules and performs routine preventive maintenance on all appropriate equipment as directed by Maintenance Supervisor, Assistant Maintenance Supervisor, or Property Manager. Inspect and maintain all tools and company golf carts in excellent condition.
* Possesses an understanding of how to operate equipment including hand and power tools.
* Inspects and helps coordinate all needed make-ready repairs and services. Assist make-ready staff as required to meet deadlines.
* Maintains knowledge of spare parts/supplies inventory informs Maintenance Supervisor of shortages.
* Performs the following duties routinely in order to restore apartment to market ready status:
* Checks all lights and replace as necessary.
* Replaces or repairs windows, latches, screens, hinges, sliding glass doors, shelves, baseboards, mirrors, and closet doors.
* Examines, diagnoses, and repairs appliances as necessary. Inform Maintenance Supervisor of needed replacements.
* Assists in changing or removing appliances from apartment.
* Changes locks and make keys when necessary.
* Prep/paints vacant apartment, if requested.
* Checks faucets and sink plugs and repair/replace as necessary. Replace washers when needed. Perform repairs to sinks, bathtubs, etc., as needed.
* Transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assist in moving abandoned furniture, appliances, etc., to dumpster when necessary.
* Repairs or replace curtains, mini-blinds, ceiling fans, etc.
* Repairs plaster holes in walls, paint as necessary.
* Inspects bathroom tiles, perform minor repairs/replacements.
* Inspects A/C and heating system for proper operation. Change A/C filters.
* Assists with cleaning as required. Operate carpet-cleaning equipment to clean carpets.
* Lends assistance during trash-out of apartment; for example, moving heavy/bulky items to dumpster.
* Assists with service orders as assigned or required by the Maintenance Supervisor or Property Manager.
* Performs work area clean up and follows safety procedures.
* Ensures that storage areas and utility rooms remain locked when not in use.
* Selects and facilitates efficient work practices.
* Maintains awareness of all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts.
* Reports all major repairs and need requisitions to Maintenance Supervisor and Property Manager prior to any expenditure of funds.
* Performs any additional duties assigned by the Maintenance Supervisor and Property Manager.
* Conducts all business in accordance with Company policies and procedures, Fair Housing, American with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to housing.
Knowledge, Skills, and Abilities
* Minimum one year of maintenance experience; multifamily industry experience preferred.
* CPO and HVAC certification preferred; Ability and willingness to obtain CPO and HVAC certification required.
* Demonstrated knowledge of maintenance systems, including inventory control, preventative maintenance, and work order record keeping.
* Demonstrated knowledge of mechanical systems and equipment including HVAC, landscaping, carpentry, plumbing, painting, hydraulic systems, and electric circuits/components.
* Ability to provide technical assistance to other maintenance associates as needed.
* Strong written and verbal communication skills.
* Demonstrated ability to troubleshoot and problem-solve.
* Ability to perform in a busy, changing, multi-tasking work environment.
* Ability to pay close attention to detail and adhere to strict deadlines.
* Valid driver's license required.
* Floating Positions: Ability and willingness to travel between assigned properties required.
* High School diploma or equivalent experience required.
Physical and Other Requirements
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit and talk or hear.
* Frequently is required to stand; walk; and use hands to maneuver, handle, or feel objects, or tools.
* Occasionally required to reach with hands and arms.
* Ability to frequently list and/or move up to 50 pounds.
* Occasionally lift and/or move up to 100 pounds.
* Specific vision abilities required by this job involve normal vision.
* Ownership of hand tools preferred.
* Ability to work overtime, evenings, weekends, or holidays as necessary.
* Ability to participate in mandatory on-call emergency rotation as necessary.