Location: Waterville,ME, USA
Lakewood Department: Facilities Management-LTC-SNFPosition is located: Lakewood Continuing Care CenterWork Type: Full TimeHours Per Week: 40Work Schedule: 7:00 AM to 3:30 PMSummary:Conducts routine maintenance tasks as well as serving as Security. Heating, ventilating and air conditioning systems adjustments. Security rounds and watches. Minor painting and carpentry. Minor plumbing and electrical repairs.Responsibilities:Completes all assignments with high level of customer serviceSatisfactorily completes work orders on time and with minimal supervision.Attends staff meetings.Maintains a good working relationship with co-workers.Demonstrates ability to work with others.Always presents good general appearance.Adheres to safety practices.Always acts as security.Complies with Hospital Hand Hygiene Standards.Adheres to Hospital Standards of Behavior.Maintain a safe environment which includes knowing and understanding hospital and departmental policies and procedures.Report and directly address identified environmental or safety hazards when appropriate.Report and directly address violations of patient safety policy and/or protocol when involved or observed.Other duties as requested by Manager.Other Information:PHYSICAL ENVIRONMENT Exposure to all conditions that exist in a hospital environment.Must be able to tour and inspect all areas of the facility, including boiler room, mechanic rooms, etc.The hospital's ambient environment differs in all its buildings due to varied types and sizes of electro/mechanical systems, use of building, age of building, size configuration and physical condition.The environment differs in space temperatures, and relative humidity. PHYSICAL CRITERIA/EFFORT Must be able to walk, stand and sit as required.Work requires lifting loads up to eighty pounds.The mobility to walk from the detached maintenance shops to hospital and climb stairs, stoop, kneel, stand, crouch to access equipment, reach and stretch are all necessary.Exposure to noise and vibration from operating equipment, indoor/outdoor temperature swings, burns from heated equipment and piping systems are part of the working environment.Working hours for per diems are as offered. SAFETY 1.Maintain a safe environment which includes knowing and understanding hospital and departmental policies and procedures. 2.Report and directly address identified environmental hazards when appropriate. 3.Report and directly address violations of patient safety policy and/or protocol when involved or observed. OCCUPATIONAL RISKS Risks are limited to the environments as they exist. PROBABILITY AND CONSEQUENCES OF ERRORS Average.Poor judgement on the seriousness of reported incidents could put the facility at risk of litigation and/or Physical Plant damage. NUMBERS SUPERVISED This is a non-supervisory position. EXPERIENCE/EDUCATION PREFERENCES Previous experience with building maintenance and/or security preferred. Vocational technical school graduate, trade school graduate, or high school graduate preferred. Maintain a valid State of Maine High Pressure Boiler Operator's License or be able to obtain one within one year of date of hire. Maintain a valid driver's license. Previous healthcare experience preferred. SPECIAL KNOWLEDGE REQUIRED •Hearing to detect warning signals and equipment malfunctioning is also essential •Motor coordination and manual dexterity are needed to handle tools and equipment parts. •Verbal ability must be without compromise. •Must be able to perform a wide variety of duties Competencies and SkillsAchieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit. Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues. Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration. Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time.Working ConditionsNeed to drive to perform responsible duties. Work with computers, typing, reading or writing. Work beyond the regularly scheduled hours. Extend body and limbs to reach items. Prolonged periods of kneeling. Alternate shift schedules (day, evening, nights, weekends). Prolonged periods of standing. Lifting, moving, and loading over 50 pounds. Potential exposure to very hot or cold temperatures.