Location: Cleveland,OH, USA
Description
Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.
Position Summary
Arrow International is growing! Are you a benefits guru with strong communication skills ready to take on new challenges? Are you well-versed in compliance pieces, but also the 'go to' person for all employee questions? If so, we have a great opportunity for someone with a career focus. This role reports to the Director, Total Rewards and is fully on-site at the global headquarters in Brooklyn, Ohio.
Primary Roles and Responsibilities
* Responsible for the management and administration of all benefits and retirement programs, including, but not limited to medical, dental, vision, life insurance, disability, and 401(k) plan.
* Supports a variety of key initiatives at all levels within the company and will help to optimize engagement, understanding, and utilization of benefit programs
* Oversees the annual open enrollment process.
* Provides coaching and responds to escalated benefits inquiries from employees on plan provisions, benefits enrollments, status changes and other general inquiries
* Builds and maintains positive partnerships with external vendors
* Develop and oversee clear, informative benefits communications ensuring employees fully understand and engage with the benefits and programs offered.
* Oversees the processing and administration of leave-of-absence requests to include medical, personal, disability and FMLA.
* Effectively interprets FMLA and ADA implications as they relate to leaves of absences or disabilities.
* Ensures prompt and accurate compliance for all benefits programs.
* Serves as the liaison with vendors and brokers to resolve employee claims.
* Evaluate current benefits offerings, identifying competitive advantages and areas for improvement. Will be instrumental in enhancing our benefits' cost-efficiency and overall effectiveness.
Requirements
Experience and Education
* Minimum 5 years of benefit administration experience
* Bachelor's Degree in related field
* Knowledgeable of policies, laws, and regulations related to employee benefits administration, HIPAA, COBRA, ACA, Medicare, wellness plans, etc.
* Proficiency with HRIS, Paylocity a plus, and Microsoft Office (Word, Excel, and Outlook)
* Ability to interpret and apply Federal, State, and Local policies, laws, and regulations.
* Must be customer service oriented with the ability to establish and maintain effective working relationships with employees, vendors, contractors, etc.
* Strong communicator with the ability to communicate with tact, courtesy, and diplomacy, both verbally and in writing, even in difficult situations. Must possess excellent writing, note-taking, and proofreading skills; ability to write clearly and concisely with proper regard to spelling, grammar, and punctuation.
* Must possess strong attention to detail and initiative, with the ability to determine appropriate workflow and to complete all tasks within deadlines.
* Must be a self-starter and be able to lead others in projects.
* Ability to present benefit plans in understandable, concise, varied formats.
* Ability to analyze problems, complex data, and information and identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
PHYSICAL DEMANDS/WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
* Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.
* The noise level in the work environment is low and work is conducted in an office environment.
* May be required to sit for long and/or extended periods of time.