Location: Memphis,TN, USA
ESSENTIAL FUNCTIONS:
* Provide oversight and support to all clinical operations in areas assigned.
* Provide oversight and monitor clinical services as it relates to service provision, treatment and access.
* Review and analyze clinical and operational performance results. Develop plans for improvement as needed.
* Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
* Develop and implement behavioral health processes, procedures and policies across programs.
* Participate in daily, weekly, monthly and annual planning and reporting processes as appropriate.
* Represent the company at meetings in the community.
* Collaborate with other company employees to foster and promote a cooperative work environment.
* Support compliance by adherence to accreditation standards as well as standards of funding agencies and licensing boards.
* Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
* Master's Degree in Psychology, Social Work, Counseling or Psychiatric Nursing required.
* Five or more years' experience in behavioral health services with clinical experience with all target populations (SMI, SED, DD, SUD) required.
* Three or more years' supervision experience required.
* Management or administration experience and/or three years work experience in Utilization Management required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
* Meet DWMHA credentialing requirements for professional practice Masters Level licensed behavioral health professional as QMHP (Qualified Mental Health Professional) CMHP (Child Mental Health Professional), and QMRP (Qualified Mental Retardation Professional).
* Must possess a full license in one of the following disciplines: LLP/LP, LPC, LMSW, NP/RN.
* CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
* First aid may be required based on state or facility.