Location: Lafayette,LA, USA
Responsibilities
Operational Management
* Oversee daily clinical operations across multiple departments to ensure seamless and efficient service delivery.
* Develop and implement operational strategies in collaboration with the Director Clinical Ops to enhance the quality of patient care and optimize resource utilization.
* Monitor and evaluate key performance indicators (KPIs) to assess the effectiveness of clinical services.
* Ensure compliance with healthcare regulations, standards, and protocols.
Team Leadership
* Lead, mentor, and train a team of clinical staff, fostering a culture of continuous improvement and professional growth.
* Conduct regular performance evaluations and provide constructive feedback to team members.
* Facilitate effective communication and collaboration among clinical teams and other departments.
Quality Assurance
* Work alongside Director to implement quality improvement initiatives to enhance patient outcomes and satisfaction.
* Conduct regular audits of clinical processes to ensure adherence to best practices and standards.
* Assist Operations leaders to address and resolve patient complaints and concerns promptly and effectively.
Financial Management
* Develop and manage the clinical operations budget, ensuring cost-effectiveness and fiscal responsibility.
* Monitor expenditures and identify opportunities for cost savings without compromising the quality of care
* Prepare financial reports and presentations for senior management.
Strategic Planning
* Contribute to the development and execution of the health system's strategic goals and initiatives.
* Identify and implement innovative solutions to improve clinical operations and patient care.
* Analyze market trends and healthcare advancements to inform strategic decision-making.
Stakeholder Engagement
* Build and maintain relationships with key stakeholders, including patients, families, medical staff, and external partners.
* Represent the health system at meetings, conferences, and community events.
* Collaborate with other healthcare organizations to share best practices and drive innovation.
Qualifications
Education and Experience
* Bachelor's Degree in Nursing, Healthcare Administration, or a related field (Master's degree preferred).
* Registered Nurse Licenses Required
* Minimum of 5 years of experience in clinical operations, with a proven track record of success.
Skills and Competencies
* Strong leadership and team management skills, with the ability to inspire and motivate others.
* Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
* Exceptional organizational and problem-solving abilities, with a keen attention to detail.
* In-depth knowledge of healthcare regulations, standards, and best practices.
* Financial acumen and experience in budget management and cost control.
* Proficiency in using healthcare management software and Microsoft Office Suite.