Global Travel & Expense Manager RoleAtlanta, GA (and surrounding areas)Looking for an experienced Travel and Expense Manager to take over our newly revamped travel and expense process, including new instance of SAP Concur, new travel provider and new card provider. The role will be full-time, hybrid and will report to the Assistant Treasurer or Treasurer within the Corporate Finance Organization.Job DescriptionThe Global Travel & Expense Manager is responsible for establishing, leading and monitoring Aramark Uniform Services corporate travel and expense programs, including preferred travel vendors, travel systems and services, expense report vendors and partners, and company credit card and p-card programs.They will collaborate with employees, affiliated companies and other key stakeholders for further adoption and growth of the programs. The Global Travel & Expense Manager will also deliver timely reporting of travel metrics and spend.Key Responsibilities
- Administering the newly implemented SAP Concur system - including accounting administration, list management, audit rule updates, user and system management, Concur reporting, system configuration, and expense types and field/form changes.
- Responsible for global Travel card and P-Card administration. Manage the card provider relationship, card reporting through Concur, credit limit increase review and approval, payment review, new accounts and terminated employee maintenance and manage rebate program.
- Manage relationship with travel management company (TMC), negotiating the most efficient and cost-effective arrangements with airlines, hotels, and car rental companies to ensure the company receives the best possible quality of products and services at the lowest possible cost.
- Generate innovative ideas, solutions, and opportunities for process improvement, identifying ways to standardize and improve current practices related to travel and expense management, and encouraging adoption of best practices (90% or greater). Integrate input from market centers, distribution centers, corporate functions, and senior management to prioritize process improvement efforts.
- Develop and drive enforcement of globally aligned travel and expense policies. Monitor travel and expense related policy compliance and recommend strategies to improve compliance.
- Educate users to advance familiarity with travel and expense reporting and reimbursement policies and procedures:
- Share employee training materials and provide training tools to ensure employees are adequately trained and aware of the resources available.
- Provide training, assisting others in understanding our travel management and expense related processes.
- Develop dashboard for travel and expense metrics. Deliver reporting and analysis to support executives and accounting teams in managing travel and expense budgets and achieving goals.
- Participate in periodic evaluation of global travel, expense, and credit card programs, including formal requests for proposal, and make recommendations:
- Lead the implementation, communication, and training for all programs.
- Research, analyze, and resolve internal customer service issues related to travel and expense management.
- Support month-end and quarter-end close for T&E activity
- Proactively implement changes to improve and enhance the travel and expense management program.
- Responsible for approval of all travel-related direct bill invoices.
Qualifications
- Bachelor's degree in Accounting, Communications, Business/Marketing or related discipline
- Prefer a minimum of 8 years relevant experience
- Proficiency with SAP Concur expense reporting system
- Proficiency with online credit card management systems
- Proficiency with Microsoft Office products
- Travel procurement experience desired
- Position requires an individual who handles multiple tasks and projects simultaneously, effectively prioritizes, and completes assignments on a timely basis
- Position requires strong scheduling and documentation skills
- Position must have strong, proactive interpersonal skills (written and oral)
- Ability to work effectively both as a team player and as an individual contributor
- Managerial experience is a plus
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)