Location: Williamsburg,VA, USA
Pay: $0 per year - $70000 per year
At Great Wolf, the Human Resources Manager is responsible for execution of HR strategy to support and grow our most important asset - our Pack. In this role you will partner with lodge leadership to ensure the HR function helps drive success and supports achievementof Great Wolf Lodge business goals.
Essential Duties & Responsibilities
* Provides ongoing support and guidance in day to day recruiting. Oversees recruitment and hiring of supervisor and manager positions as well as other open roles as assigned.
* Effectively assesses and prioritizes staffing needs as well as develop and drive strategy to improve staffing levels.
* Understands labor model and is able to activate recruiting and staffing strategies based on fluctuations in staffing levels
* Plans effectively for hiring needs based on forecast, turnover, and current staffing levels
* Ability to manage and run full scope of performance management including goal setting, coaching and performance management and execution of pack member performance appraisal process.
* Conducts investigations as assigned, presents findings and recommends outcome.
* Conducts training to effectively onboard new Pack and new leaders and ensures assignment and training completion of required courses in Great Wolf University.
* Supports Pack Member development by offering coaching and guidance around career paths.
* Performs gap analysis against competency models and works with leaders to develop their Pack for career growth and succession.
* Oversees leave administration, payroll administration including oversight to tenure increase porcess and other reporting as assigned by HR Director.
* Handles day to day benefits questions and helps lead annual Open Enrollment process.
* Oversees workers compensation claims working with the both the insurance company and with the injured employee.
* Leads employee recognition and Pack culture through event planning, constant reinforcement and marketing of recognition program.
* Communicates information and ideas clearly, confidently and articulately both in oral and written form.
* Provides feedback that supports pack member's growth, development and engagement
* Assist in building bridges between departments, leaders and Pack Members across the lodge
* Follows all federal and state employment law in decision making process and escalates areas of risk or potential liability.
* Works to stay up to date on federal and state law changes and demonstrates a working knowledge of basic law as it pertains to worker's comp, payroll, hiring, termination and other employment related decisions.
* Provides administrative support as needed for operations including; payroll, time and attendance, inventory, ordering, and other data input.
* Maintains confidentiality and protects operations by keeping human resource information confidential
Basic Qualifications & Skills
* Bachelor's Degreein HumanResources, Business or related field or equivalent experience
* Minimum of 1yearprevious HR experience
* Demonstrated proficiency in Microsoft Office suite
* Successful completion of criminal background check and drug screen
* Strong problem solving and organizational skills
* Attention to detail
* Enthusiastic and positive energy
* Multi-tasking ability
Desired Qualifications & Traits
* Previous experience in hotel/resort/theme park industry
* Human Resources certification or other specialized training
* Experience utilizing HR Technology Physical Requirements
* Able to lift up to 20 lbs
* Able to bend, stretch, and twist
* Able to stand or sit for long periods of time