Description and Requirements Role Value Proposition: MetLife is seeking a seasoned Technical Manager to join our dynamic team and oversee the development and management of our critical messaging infrastructure. The ideal candidate will have a proven track record in managing technical teams and projects, with a deep understanding of MQ, ACE, OpenShift and Cloud Pack for Integration Technologies. Offers innovative solutions to enhance planform stability, usability, and cost effectiveness. Key Responsibilities:
- Provide technical leadership and guidance to a team of talented engineers, fostering a collaborative and innovative work environment.
- Define and execute technical strategies and roadmaps aligned with business objectives and industry best practices.
- Manage the implementation and maintenance of MQ, ACE, CP4I and RedHat OpenShift.
- Collaborate with Developer partners to understand their requirements to support designing and implementing technical solutions.
- Develop and maintain comprehensive documentation and standards for infrastructure components.
- Oversee the 24x7 support, ensuring timely resolution of incidents and proactive monitoring of the infrastructure
- Manage the performance and development of team members, providing coaching, mentorship, and career guidance.
- Effectively manage contractors (onshore and offshore) ensuring their alignment with project goals and adherence to company standards.
- Maintain knowledge currency in emerging technologies and industry trends to drive continuous improvement of middleware integration platforms.
- Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms.
- Design and implement complex integration solutions globally through collaboration with engineers, architects, and application teams using Agile methodologies.
- Elevate and improve Developer experience by implementing self-service automation.
- Mentor junior engineers and team members.
- Plan and communicate upcoming installations, upgrades, and other maintenance activities.
Essential Business Experience and Technical Skills: Required:
- Bachelor's degree in computer science, Engineering, or related field.
- 5+ years of experience in technical leadership, ability to think strategically and effectively communicate solutions to various levels of management.
- In-depth knowledge of MQ, ACE and or Cloud Pak for Integration technologies.
- Strong understanding of application messaging concepts, protocols, and best practices.
- Strong problem-solving and analytical skills, with experience working in a 24x7 support environment.
- Experience with DevOps processes and key components.
Preferred:
- Experience working in Agile environment.
- Experience with modern technologies such as Cloud/Azure, Containers and Ansible
- Knowledge of operating system (Linux, Windows, AIX, iSeries)
- Knowledge of / experience with developing scripts for automation (Ansible, shell, Perl, PowerShell, Python, Java...)
- Hands-on experience designing, configuring, and implementing end-to-end CI/CD pipelines and automation scripts (Azure DevOps , Power shell, Perl, PowerShell, Python, Java...)
If you are a passionate and results-oriented Technical Manager with a strong technical background and a commitment to employee development, we encourage you to apply. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the 2024 World's Most Admired Companies as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at ...@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.